US Signal Delivers Advanced Disaster Recovery-as-a-Service for Baystate Health Systems

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Benefits include significant cost savings, protected patient data, trusted managed recovery and compliance with US healthcare legislation

US Signal, a leading end-to-end IT solutions provider, today announced that it has installed a managed Disaster Recovery-as-a-Service (DRaaS) solution for Baystate Health Service (BHS) a not-for-profit, integrated healthcare system serving more than 1 million people each year throughout western New England. US Signal’s DRaaS solution is powered by the Zerto IT Resilience Platform and provides BHS with reserve compute on demand, near synchronous replication and instant managed recovery to protect and quickly recover critical patient data.

The DRaaS solution spans BHS’ local site and US Signal’s Grand Rapids, Michigan data center, delivering second-by-second geo-diverse data replication for each of BHS’ virtual machines without the CAPEX investment associated with creating a bespoke remote DR center. US Signal’s DRaaS solution provides protection for critical BHS applications including PeopleSoft, PACS, OnBase, Vocera, MetaVision, MedStation and Kronos and dramatically exceeds Health Insurance Portability and Accountability Act (HIPAA) compliance. In fact, during testing, US Signal was able to bring BHS systems back online within minutes, far exceeding the two hours required for HIPAA compliance.

In addition, US Signal’s DRaaS solution includes monthly IT system health checks to keep on top of recovery point objective (RPO) and recovery time objective (RTO) SLAs. It also features two documented DR tests each year and a fully managed DR playbook. This delivers an additional layer of trust and protection, giving BHS the peace of mind to focus on its core patient care business instead of worrying about business continuity or disaster recovery.

“We re-evaluated our approach to disaster recovery and data availability based on advice given by our trusted IT consulting partner, VertitechIT. They introduced us to US Signal and got us thinking about DRaaS for the first time,” explained David Miller, senior IT director and CTO, Baystate Health. “US Signal’s Zerto-powered DRaaS package delivers an economical solution that replicates and protects our data, while also keeping our applications running, even when they need more compute than our on-premises resources can support."

The DRaaS approach enabled BHS to find a high availability and data protection solution in line with its budget. With US Signal, customers are not paying for hardware. They are paying a management fee for storage and DR services, making it extremely affordable. In BHS’ case, the company got the speedy recovery and geo-diversity it needed from a second DR site, without having to make additional server purchases.”

"With the risks of unplanned IT outages from natural disasters, cyberattacks and human error always on the rise, having effective disaster recovery plans and technology in place is more important than ever—especially in the healthcare space where sensitive data is everywhere and lives are on the line,” said US Signal’s Director of Cloud Sales Development Jerry Clark. “Our DRaaS solution provides organizations like BHS with near continuous block-level replication of critical workloads, and virtual machines are protected from their production data center to a US Signal cloud data center, so they are always covered and always on. We are proud to be BHS’ partner in achieving IT resilience.”

About US Signal
US Signal is a leading IT solutions provider, offering connectivity, cloud hosting, colocation, data protection, and disaster recovery services – all powered by its wholly owned and operated, robust, fiber network. US Signal also helps customers optimize their IT resources through the provision of managed and professional services.

About Zerto
Zerto helps customers accelerate IT transformation by eliminating the risk and complexity of modernization and cloud adoption. By replacing multiple legacy solutions with a single IT Resilience Platform, Zerto is changing the way disaster recovery, data protection and cloud are managed. With enterprise scale, Zerto’s software platform delivers continuous availability for an always-on customer experience while simplifying workload mobility to protect, recover and move applications freely across hybrid and multi-clouds. Zerto is trusted by over 6,000 customers globally and is powering resiliency offerings for Microsoft Azure, IBM Cloud, AWS, Sungard AS and more than 350 cloud services providers. Learn more at

About VertitechIT
VertitechIT is a national healthcare-centric consulting firm focused on transforming IT departments from an internally focused technical resource into a strategic asset serving all components of a hospital’s eco-system. Part management consultant, part IT problem solver, and part digital transformation partner, the company is recognized as an industry pioneer in hyperconvergence and hybrid cloud technologies, implementing its unique TransformITTM process at institutions nationwide.

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Jessica Luhrman
Touchdown PR
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