“The overlap between TEM and ITSM solutions is more critical than ever to how organizations manage technology procurement, inventory, and expenses."
PHOENIX (PRWEB) June 28, 2018
MDSL, a world leader in Technology Expense Management (TEM) solutions, today announced it has received certification of its application with ServiceNow, available now in the ServiceNow Store, and has achieved Bronze Technology Partner status. Certification by ServiceNow is only granted to apps available in the Store and signifies that MDSL has successfully completed a set of defined tests focused on Now Platform™ security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of MDSL Integrations with ServiceNow.
One of a number of service providers MDSL integrates with across ITSM, procurement, ERP and accounting systems, the integration with ServiceNow ensures consistent records with MDSL’s TEM platform by automatically updating new and existing assets created in either system. The capabilities also extend to integrated mobility procurement and incident management, with bi-directional raising and updating of ServiceNow tickets to tie up procurement activities with any of the customer’s incumbent operations, such as registering devices on networks, activating policies, and physical network configuration.
“We’ve invested heavily over the years to integrate MDSL technology with enterprise applications, providing a seamless client experience and adding value to both systems,” said Simon Mendoza, Chief Technology Officer at MDSL. “The overlap between TEM and ITSM solutions is more critical than ever to how organizations manage technology procurement, inventory, and expenses. We are delighted to achieve Bronze Technology Partner Status through this integration and look for it to provide a positive impact for our joint clients and their overall experience.”
MDSL is a world leader in Technology Expense Management and related services. MDSL partners with enterprises to provide clarity, control, compliance, and cost savings across their global technology estates. MDSL provides a unified expense management platform encompassing categories such as telecoms, cloud services, the Internet of Things, and Financial Market Data. By providing best practice procedures, unparalleled visibility of spend and automating time-consuming processes, MDSL helps ensure global digital transformations are smooth, secure, and cost-effective. For more information, visit http://www.mdsl.com.
The ServiceNow Store is the exclusive source for Now® Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.