We have already created efficiencies in both internal and external customer service by giving staff the ability to document who provided what service to which members, and we can now track the work and respond to member requests faster.
HENDERSON, Nev. (PRWEB) June 29, 2018
CHSI Technologies, Inc., a provider of enterprise-class insurance software, is pleased to announce that Lincoln, Nebraska-based League Association of Risk Management (LARM) is implementing CHSI’s Connections® cloud-based configurable core systems software.
LARM, which provides a host of insurance coverage and risk management services to more than 160 governmental entities, including cities, villages and other governmental agencies in Nebraska, will use Connections’ CRM module to improve how information is shared and enhance the way the organization’s functional business units communicate.
The implementation brings LARM’s operations into a cloud environment, which will be especially helpful as the organization evaluates the platform for more potential integration points.
“We have already created efficiencies in both internal and external customer service by giving staff the ability to document who provided what service to which members, and we can now track the work and respond to member requests faster,” says Dave Bos, LARM’s loss control manager.
The system also positively affects workflow by preventing duplication of tasks and keeping all users abreast of the latest changes made to a member’s record. This is particularly important to the three members of LARM’s loss control area, who spend the bulk of their time at members’ sites providing safety and risk management services. “Now, once we enter the work performed at the member’s site, it’s available in real-time to other functional business areas,” adds Bos.
Jim Leftwich, CHSI Technologies’ Founder and CEO, notes that the additional of Connections® is an essential first step forward for a self-insured pool such as LARM. “We understand their short- and long-term business and technology requirements, and we are confident that LARM will benefit from embracing a flexible, modular cloud-based approach that will enable them to improve their operations.”
LARM’s long-term goal is to integrate all member records into the new CRM system, and from there integrate various data from the organization’s third-party administrators and other stakeholders. “Previously, we did not have a platform where we could input data and share it internally,” notes Bos. “Connections® is a game-changer for being able to share information within our organization.”
About CHSI Technologies Inc.
CHSI Technologies is an award-winning global provider of affordable, core enterprise-class software that is tailor-made to fit the unique needs of small property and casualty and commercial Workers’ Comp carriers, municipal risk pools, captives and self-insured groups. Leveraging a flexible, hosted platform, CHSI Connections™ Management System solution enables efficient functioning across a variety of business units and combines policy and underwriting administration, CRM, billing and receivables, workflow, claims integration, broker and policyholder portals into a single cloud-based insurance practice management system. Recognized by CIO Applications Magazine as a Top 25 Insurtech company for 2018, CHSI was also ranked No. 1 in Customer Implementation, Experience in the 2018 RMIS Report. And following its earning a US Captives Award for technology last year, CHSI is once again on the organization’s shortlist for technology excellence for 2018. For more info: http://www.chsiconnections.com
About League Association Risk Management (LARM)
The League Association of Risk Management (LARM) provides insurance and risk management services to more than 165 members within the state of Nebraska. Members of LARM include cities, villages, sanitary improvement districts, departments of public works, fire protection districts, solid waste agencies, townships, natural resource districts, landfills, rural fire districts, and economic development districts. LARM provides insurance coverage for workers compensation, general and commercial liability, property, physical damage and crime. With a surplus of more than $11.4 million, LARM’s focus is on superior risk management, loss control and additional risk-transfer services. For more information about LARM go to http://www.larmpool.org or call 402-742-2604.