Conduit Global Announces Expansion and Upgrade of Its San Antonio, TX, Call Center - Company Will Make 200 New Hires
Conduit Global (Conduit), a pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), today announced the expansion and upgrade of its call center in San Antonio, TX. The company will hire managers, customer service advisors and support staff in San Antonio throughout the second half of 2018 and into 2019.
SAN ANTONIO, Texas, July 14, 2018 /PRNewswire-PRWeb/ -- Conduit Global (Conduit), a pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), today announced the expansion and upgrade of its call center in San Antonio, TX. The company will hire managers, customer service advisors and support staff in San Antonio throughout the second half of 2018 and into 2019. Conduit opened its call center at 6010 Exchange Parkway, TX 78238 and is delighted to reaffirm its commitment to San Antonio community, which is home to approximately 1.5M people. Management is certain the area's strong talent pool will continue to provide outstanding team members who share the company's commitment to growth and unparalleled customer engagement.
Applicants can apply via Facebook, @ConduitGlobalSA, visit the call center, Monday through Friday, or apply on our careers site.
"Conduit Global has a strong track record for promoting from within, solid employee engagement, career progression and staff retention," said Michelle Castillo, Conduit Global SVP, Contact Center Operations, "and San Antonio is a real success story. We've invested in the facility and greatly improved our compensation plan. We invite qualified candidates from San Antonio and its surrounding communities to apply for a true career opportunity with us."
Beyond professional training and competitive compensation, Conduit Global is devoted to employee satisfaction and wellness, in San Antonio and at all of its call centers. "At Conduit Global, our people are our business, and that's why our focus on employee wellbeing and happiness is so strong," said Emma Crowe, Conduit Global VP of Human Resources. "We've hired a Communications and Engagement Champion whose sole responsibility is to develop and implement engagement and wellbeing activities. We want to keep our employees happy and engaged as they support our clients' customers."
About Conduit Global
A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming customer engagement in the digital era. We operate an award-winning omnichannel customer engagement platform built on industry-leading technologies designed for resiliency and scalability. CX100, our global CCaaS platform, supports enterprises of all sizes in private and/or public cloud environments, enabling digital transformation and driving innovation through emerging technologies, including AI, analytics, IoT and NLU. With more than 25 years' experience planning, deploying and managing contact centers, our consulting, professional and managed services turn our clients' complex customer engagements into powerful connections. We employ over 3,000 customer experience professionals in eight countries to optimize live customer interactions and solve problems for businesses 24/7 with urgency and care. Find out what we can do for your organization at http://www.conduitglobal.com.
SOURCE Conduit Global
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