2019 Customer Experience Innovation Award Finalists Announced
The Customer Experience Professionals Association announced 15 companies as finalists in the eighth annual CX Innovation Awards. This award recognizes new practices that improve customer experience, result in strong business impact and advance the field of customer experience for other organizations. Winners will be announced and finalists will be honored at the CXPA annual Insight Exchange May 15 in Salt Lake City.
MINNEAPOLIS, March 27, 2019 /PRNewswire-PRWeb/ -- The Customer Experience Professionals Association (CXPA), an international non-profit organization created to guide and enhance the growing field of customer experience management, yesterday revealed the finalists of its 2019 CX Innovation Awards. In its eighth year this award recognizes new practices that improve customer experience, result in strong business impact and advance the field of customer experience for other organizations. In order to accommodate recognition for innovation in emerging customer experience programs worldwide, CXPA made the decision this year to recognize 2019 CX Innovation Award finalists in two categories, Innovation in Customer Experience Support and Customer Experience Innovation in Product. A combined 15 CX Innovation Award finalists are announced this year.
Customer Experience Engagement Innovation
- Dialog Axiata PLC
- Dorel Juvenile
- Flipkart Internet Private Limited
- Kronos Incorporated
- Prologis
- Telefônica Brasil
- Türkiye İş Bankası A.Ş.
- USA TODAY NETWORK | Gannett
Customer Experience Product Innovation
- Hertz
- Hughes Network
- ICW Group Insurance Companies
- Reliant
- SnackNation
- Vizolution
- VMware, Inc.
"We continue to observe hard work and innovation from global organizations committed to improving their customers' experiences," said Diane Magers, chief executive officer for CXPA. "We had some incredible CX initiatives submitted this year for competition and look forward to highlighting these programs and the takeaways that can be adapted by other organizations to improve their experiences as well."
The 2019 CX Innovation Award finalists, were honored at a special ceremony during the CXPA's annual Insight Exchange, held in Salt Lake City, May 15 during which the winners will be announced.
About the CXPA
The Customer Experience Professionals Association is a global non-profit organization dedicated to the advancement of customer experience professionals and organizational best practices. It provides customer experience professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience through the globally recognized Certified Customer Experience Professional (CCXP). For more information, visit http://www.cxpa.org.
SOURCE Customer Experience Professionals Association
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