VANCOUVER, Wash., Oct. 4, 2021 /PRNewswire-PRWeb/ -- In a continued focus on enhancing the collaborative work experience of remote workers, this release includes Microsoft Teams Planner integration, performance and security enhancements, and added metrics for reporting. Enhancements also include new options for iSupport's survey, approval, notification, rule, and mySupport functionality. You can get more details in the iSupport 17.5 Release Notes video on iSupport's YouTube channel.
"After almost 30 years in the business, we continue to focus on collaborative features," commented Daren Nelson, Founder and CEO of iSupport Software. "It's all about listening to our customers - most of the features in this release were suggested and voted on by them."
iSupport Software has been recognized as a leader in the industry: listed in Digital.com Best Help Desk Software of 2021, one of the Top 10 ITSM Solutions for 2019 by CIO Magazine, one of the 50 Best Companies to Watch in 2017 by The Silicon Review, a 2017 FrontRunner for help desk software by Software Advice ™, and one of the 20 Most Promising Collaboration Technology Solution Providers in 2016 by CIOReview Magazine.
About iSupport
The iSupport technology platform is a fully customizable business process automation tool that provides a robust set of tools for help desk incident management and service desk support. It includes integrated knowledge and asset management features, reporting, live customer chat and collaboration, HTML5 mobile clients, security and administration, ITIL-based problem and change management functionality, social media support, rules engine to build custom workflows with approvals, and much more. It is available as an on-premise solution or as a cloud (hosted) solution, and companies have been successful in also deploying iSupport for supporting human resources, product development, and facilities management. iSupport is one of the oldest privately-owned, continually operating provider of help desk software and customer support solutions. For more information on iSupport products, go to http://www.iSupport.com or call 1-888-494-7638.
iSupport® and mySupport® are registered trademarks of Groupware Incorporated. Other parties' trademarks or service marks are the property of their respective owners and should be treated as such.
Media Contact
Ryan Terrell, iSupport Software, 1 1-888-494-7638, [email protected]
SOURCE iSupport Software
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