Einstein Healthcare Expands Partnership With Within Health To Reduce Admin Burden And Improve Patient Retention

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Einstein Healthcare Network expands use of Within Health's industry leading care navigation platform to automate care team workflows and ensure at-risk patients receive the follow-up care they deserve.

Einstein Healthcare Network, an innovative academic health system in Pennsylvania, announced it is expanding its partnership with Within Health to its entire radiology patient population. Within Health is the fastest growing care navigation automation company, using advanced technology to identify, engage and coordinate care for patients with unresolved follow-up recommendations. This partnership will enable Einstein Healthcare Network’s radiologists to focus on patient care, while reducing the administrative burden of managing follow-up scheduling. Einstein Healthcare Network services the Greater Philadelphia region conducting more than 400,000 imaging exams annually.

“It’s important to Einstein Healthcare Network to remain at the forefront of implementing groundbreaking technology to provide optimal care to our patients and the ideal environment for our radiologists and care teams to do their best work,” said Dr. Micah Cohen, Associate Chair of Departmental Quality and Safety of Radiology at Einstein Healthcare Network. “We are encouraged with our preliminary results which demonstrated improvement in follow-up adherence since implementing Within Health and how it has improved our patients’ lives and care team workflows. Within Health is a forward thinking partner that is innovative and prioritizes developing long-term successful partnerships.”

Within Health creates operational efficiencies by automating the identification, tracking, and engagement of patients at-risk of a delayed or missed follow-up care. Within Health utilizes natural language processing, AI, and engagement algorithms to accurately identify recommendations and engage stakeholders to create positive behavior change. In addition, Within Health reduces administrative burden by automating workflows associated with follow-up. All of this is done without impacting the physician workflow.

“After our pilot study showed significant improvement in follow-up adherence for at-risk patients, we are planning to expand our project to include all radiology patients. It has been great to collaborate with Within Health as they are responsive and prioritize feedback,” said Dr. Ryan Lee, Chair of Radiology at Einstein Healthcare Network.

“Our partnership with Einstein Healthcare Network is a prime example of how forward thinking and innovative health systems are adopting AI and automation solutions to create better health outcomes, reduce administrative burden and burnout and provide a better experience for patients.” said Adam Kirell, co-founder and CEO of Within Health. “We’re excited to expand our partnership with the incredible team at Einstein Healthcare Network and look forward to continuing to grow the relationship into the future.”

Einstein Healthcare Network will be presenting the detailed results from the successful pilot program at the RSNA conference at McCormick Place in Chicago on Monday November 29th at 12:30pm.

About Einstein Healthcare Network:

Einstein Healthcare Network is a health care system with approximately 1,000 beds and more than 8,700 employees serving the communities of Philadelphia and Montgomery County, Pa. The Network is made up of three acute care hospitals including Einstein Medical Center Philadelphia, the largest independent academic medical center in the Philadelphia region training over 3,500 health professional students each year with more than 450 residents and fellows in over 35 accredited programs; Einstein Medical Center Elkins Park; and Einstein Medical Center Montgomery. The Network also includes Moss Rehab, consistently ranked by U.S. News & World Report as a top rehabilitation hospital in the nation; Willowcrest, named by U.S. News & World Report as one of the best nursing homes for short-term rehabilitation care in Philadelphia; outpatient care centers; and a network of more than 900 primary care physicians and specialists throughout the region. For more information, visit http://www.einstein.edu or call 1-800-EINSTEIN.

About Within Health:

Within Health aims to improve patient retention and reduce patient leakage, providing health systems and practices with improved revenue, reduced liability, and enabling higher quality care for patients.
Co-founded by healthcare technology, data analytics, and digital communication experts, Within Health is working with some of the largest and most innovative radiology practices and health systems in the US and expanding quickly. Within Health is based in Brooklyn, NY and backed by Antler and Brand New Matter Ventures.

Learn more about Within Health at http://www.seewithin.co or on Twitter @seewithinhealth.

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Kareem Malek
Within Health
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