Vitria Appoints Chris Menier as President of VIA AIOps for Vitria
Industry veteran pioneers next-generation AIOps enabling "trusted" automated response proven for improving customer service and optimizing operations
MENLO PARK, Calif., Oct. 11, 2022 /PRNewswire-PRWeb/ -- Vitria Technology, a pioneer in next-generation AIOps application, today announced the appointment of analytics industry veteran Chris Menier as President of the VIA AIOps business unit.
The promotion comes as the VIA AIOps unit more than doubled its sales targets in the past twelve months, driven by direct growth in North America featuring an expanding relationship with Cisco Systems within their Crosswork Network Automation portfolio and increasing deployments with large telecommunications, cable and multi-system operators (MSOs).
Consumers are especially looking for consistent delivery of exceptional service from telco services. It serves as a lifeline for healthcare providing telehealth to communicate with the chronically ill; it is the primary enabler of home schoolers accessing curriculum and collaborating with teachers and other students not enrolled in traditional school. Telcos enable small businesses to act big and enable big businesses to stay connected with suppliers and customers alike. At this time, the market for AIOps continues its growth and influence with a projected market size of about $2.1 billion in 2025 at a compound annual growth rate (CAGR) of around 19%.
Chris Menier previously served as General Manager VIA AIOps for Vitria. He brings more than two decades of robust analytics experience as Vitria helps customers enter a new era of digital business transformation, transitioning from a reactive posture to a proactive approach and the need to make digital business observable.
For years, the industry has dabbled in technologies believed to automate root cause analysis but none could be trusted more than human interaction…until now. Menier and his team pioneered breakthrough cross-domain data ingestion and analytics enabling service operations to trust the automated recommendations.
"VIA AIOps is at a very important growth inflection point in the analytics market," said Chris Menier, President. "We have an unparalleled market opportunity due to the fact that there is no future of IT operations that does not include AIOps. Our vision is to make VIA AIOps part of the transition from a reactive posture to a proactive approach across industries."
"VIA AIOps by Vitria is in a unique position with our next generation AIOps application to demonstrate proven ROI with 40% reduction in outages and 80% reduction in service impairments with millions of savings related to technician visits" states Menier.
The news comes on the heels of VIA AIOps being named a Gartner top vendor for AIOps Platforms.
To see demos and learn more about VIA AIOps and the many applications and use cases, check out these resources.
About VIA AIOps
VIA AIOps is a next generation AIOps application that enables intelligent automation across all layers of service delivery to improve the customer experience and optimize operations. VIA AIOps provides total ecosystem observability, and explanatory AI to increase confidence in automation. VIA AIOps delivers noise reduction, correlation, and intelligent automation across operational silos to enhance customer experience and reduce operational cost by enabling more rapid issue detection, mitigation and resolution. For more information, visit Vitria at http://www.vitria.com or contact Carter B. Cromley via email ([email protected]) or by phone (703) 861-7245.
Media Contact
Carter Cromley, Vitria Technology, 1 (703) 861-7245, [email protected]
SOURCE Vitria Technology
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