Onfleet and GigSmart Connect Businesses to Delivery Drivers With New Partnership

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Onfleet and GigSmart integration helps businesses easily source and effectively manage drivers for improved end-to-end last mile delivery management

Onfleet and GigSmart integration helps businesses easily source and effectively manage drivers for improved end-to-end last mile delivery management.

Onfleet, the leading last mile delivery management software platform, announced today a partnership and product integration with GigSmart, the top labor marketplace that connects businesses with available workers. This unique integration is available now to help businesses looking for delivery drivers source, hire and manage workers while also having the ability to manage their delivery operations and customer communication.

The driver shortage has plagued the transportation, logistics and delivery industry for years, and the pandemic worsened its impact. The American Trucking Associations estimates that more than 80,000 drivers are needed today, and the total cost of drivers leaving their jobs is an estimated $2.8 billion per year. The rise in consumer expectations for rapid delivery has resulted in a huge demand for on-call delivery drivers. However, third-party app fees can cut into profits while leaving businesses without a direct connection to drivers.

“When a business wants to reach new customers at home effectively, it needs two things: drivers and a delivery dispatch and management platform. Historically, finding and retaining drivers has been a major challenge for businesses,” said Khaled Naim, CEO and Co-Founder at Onfleet. “By partnering with GigSmart and connecting our two platforms, our customers can easily tap into GigSmart’s labor pool, find available drivers, and seamlessly execute deliveries. This partnership helps solve one of the biggest pain points in last mile delivery today.”

GigSmart’s COO Mitch Catino was inspired to approach Onfleet about partnership opportunities when he noticed a number of businesses using GigSmart for delivery drivers were also using Onfleet.

“Businesses were managing workers in both GigSmart and Onfleet, and the customers were figuring it out on their own, but it wasn’t a perfect experience using two different platforms to manage one person. We saw an opportunity here to form a partnership that was truly complementary for both businesses,” Catino said. “GigSmart is fantastic at sourcing, paying, and managing workers, while Onfleet excels at delivery management and route optimization. Now it’s easier for GigSmart’s users to access the Onfleet platform – making this a powerful combination for both sets of our customers.”

How it works:

  • GigSmart has integrated with Onfleet through the last mile delivery management software company’s open API. GigSmart users can now “link” with Onfleet inside the GigSmart platform.
  • Businesses post available shifts on GigSmart, ie. “Driver needed Wed 8am – 5pm.” For delivery shifts, the GigSmart app asks the business if they would like to optimize the shift with Onfleet. If so, a driver ‘team’ is created in Onfleet to make it easier for a business to schedule and manager drivers across the two platforms. Businesses can assign tasks to drivers and manage drivers more intuitively on Onfleet and GigSmart.
  • Drivers used to bounce between GigSmart and Onfleet for certain shifts/tasks, with multiple logins and accounts. Now when a business finds a driver through GigSmart, the connection will add that driver to Onfleet and automatically sync shifts/tasks with the GigSmart app.

About Onfleet Onfleet is a San Francisco-based technology company that helps businesses streamline their delivery operations. Onfleet’s software powers millions of deliveries per week for thousands of businesses around the world. Onfleet’s platform includes a web-based dispatch dashboard, intuitive drive apps on iOS and Android, real-time tracking and notifications for customers, and a robust API. Onfleet helps businesses route and dispatch efficiently, collect proof of delivery, access comprehensive last-mile analytics, and provide a branded, delightful customer experience. To learn more, please visit http://www.onfleet.com.

About GigSmart
GigSmart is a software development company focused on providing modern solutions to meet the needs of a rapidly evolving economy. GigSmart's apps, Get Workers and Get Gigs, connect businesses and residential users looking for labor with local workers. Available in all 50 states, GigSmart's apps serve many industries including construction, manufacturing, food service, delivery services, transportation, retail, customer service, and professional services. Learn more at gigsmart.com.

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