Empathia, Inc. Announces New Partnership With Help Texts

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Empathia now offers personalized, SMS text-based support for grief and resiliency

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Empathia has partnered with Help Texts to offer a secure, private, and easy way to get grief support when dealing with a loss, further expanding its support options available to members.

Empathia, Inc. has partnered with Help Texts to further expand the support options available to its members. Help Texts is a secure, private, and easy way to get meaningful grief support when dealing with a loss.

“Empathia is always looking for partner organizations that expand the ways our members can receive support. Through Help Texts, we’re able to offer a new way for individuals to receive one-on-one assistance that will help them through some of the most difficult times in their lives,” said Empathia’s Chief Growth Officer, Brian Summers. “We are thrilled to have Help Texts as an option for our customers, and to incorporate it into our broader offerings, such as our Grief, Coping, and Resiliency program.”

As part of this partnership, covered members will receive access to a 12-month subscription for themselves and up to two others. As long as the individual has access to a mobile phone that can receive SMS messages, they have access to Help Texts. Help Texts currently sends messages in 19 languages, with more languages coming soon.

Users receive texts at least twice a week and on important dates such as birthdays and holidays. Since research shows that receiving support from others helps grievers feel less alone, each Help Texts subscription includes the option to add up two supporters to also receive messages with tips and resources to help the griever cope with their unique loss. Supporters will receive texts at least once a week and on dates that are relevant to the grieving person.

"With companies across the country working hard to care for and support an increasing number of people who are facing grief and other life challenges, we're honored to be working with the deeply compassionate team at Empathia,” said Emma Payne, Help Texts' founder & CEO. “We see—every day—how impactful ongoing, expert text-based support can be, and are thrilled to now be making it easy for Empathia's members with immediate grief and mental health support."

Empathia’s client organizations may now add Help Texts to their existing programs; the service is also available as an addition to Empathia’s freestanding Grief, Coping, and Resiliency program.

About Help Texts
Help Texts (formerly Grief Coach) sends personalized text messages to help people after a loss. Grieving people receive resources and tips all year long to help them feel less alone. If they have friends and family who want to help, but aren't sure how, Help Texts sends them suggestions via SMS text, too. To learn more, visit the Help Texts website at helptexts.com.

About Empathia, Inc.
Empathia is an industry-leading, full-service global provider of Employee Assistance Programs (LifeMatters EAP), Student & Family Assistance Programs (StudentLife), and Crisis Management & Response Services (Black Swan Solutions). For over 40 years, Empathia has delivered reliable, quality-driven services to organizations ranging from Fortune 500 companies to small, locally-owned businesses. For more information, visit empathia.com.

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