SAN JOSE, Calif. (PRWEB) December 01, 2022
Dropsuite, a leading cloud data backup and archiving platform, today announced that it has been recognized as a champion and leader in the November 2022 Emotional Footprint report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
SoftwareReviews named Dropsuite as a champion for the third consecutive time. Dropsuite received a 9.1/10 composite score, which represents the complete and aggregated satisfaction score from end users. Vendor Support, Business Value Created, Ease of IT Administration, and Ease of Implementation were among the strongest capabilities associated with Dropsuite, resulting in a 100% Plan to Renew reported by their users.
Dropsuite also received a high Emotional Footprint score of +98 receiving high scores around being respectful, enabling productivity, performance enhancing and saving time from a service and product experience perspective.
The Emotional Footprint makes the SoftwareReviews unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
“Dropsuite is incredibly proud to be voted first in the Emotional Footprint report from SoftwareReviews for the third year in a row,” says Eric Roach, Senior Vice President, Global Channel at Dropsuite. “This achievement is a testament to our partner-first approach, which is reflected in every touch point of user experience. We are grateful for the steadfast confidence and trust in the Dropsuite team.”
About SoftwareReviews Emotional Footprint Awards and Software Reports:
SoftwareReviews Emotional Footprint Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. The report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider.
The placement of a software provider in the Emotional Footprint Diamond indicates its categorization, as well as its relative ranking. Software providers who have the highest ranking are eligible to receive a SoftwareReviews Emotional Footprint Champion Award. In-depth product evaluation reports are available at http://www.softwarereviews.com.
To learn more about Dropsuite’s award-winning products, please contact our sales team at email@example.com.
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps them at the forefront of the industry and makes them the preferred choice of leading IT Administrators and Service Providers globally. https://dropsuite.com
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