Aria Systems to Host Webinar Showcasing its Technical Account Management Service to Ensure Customers Maximize ROI in Aria

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Session will address how customers can get access to continuous and ongoing support from Aria experts to ensure the maximum return on their investment in the cloud billing platform

Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced it will host a webinar on Thursday, December 8, to better familiarize Aria users with the company’s Technical Account Management (TAM) service. Through TAM, Aria offers on-demand, hands-on support from company experts to solve customers’ business needs, ensuring they derive maximum value from their use of Aria Billing Cloud. The webinar will review key features of the service and how it can be leveraged to maximize end user satisfaction and eliminate revenue leakage once the Aria platform has been deployed.

“It is critically important to us that Aria users, across all industries and geographies, fully understand the spectrum of platform capabilities and can leverage all that we offer to accelerate recurring revenue growth,” said Arun Thakur, Chief Customer Officer at Aria Systems. “During the webinar, attendees will come to understand the breadth of expertise and support available from Aria experts who already have a deep understanding of their specific use and implementation of the platform.”

The TAM team is composed of account managers, consultants, and architects who work to ensure customers are optimizing their use of Aria once the initial implementation of the cloud billing platform has been completed. Since launching one year ago, multiple Aria clients – including M1, Netgear, Mindbody and First Energy - have taken advantage of the service to realize the full benefits of the Aria platform. For those less familiar with TAM, the webinar will review the varying levels of support available to users, from ongoing business process monitoring to more intensive periods of care. Attendees will come away with a deeper understanding of how the TAM team can proactively meet their business needs as conditions change and learn how other Aria customers have leveraged TAM with success.

The TAM webinar will be held on Thursday, December 8, at 12:30 PM Eastern. To register, Aria customers should contact their Customer Success Manager.

About Aria Systems:
Aria enables enterprises to automate complex usage and subscription billing in an agile market environment. Aria Billing Cloud is top-rated by leading research firms, and innovative enterprises including Adobe, Comcast, Experian, Subaru, and Telstra depend on Aria to accelerate ideation, become customer centric, and grow recurring revenues. For more information, visit: http://www.ariasystems.com.

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Greg Kalish

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