UnitedRx Highlights Technological Impact on Healthcare Industry

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Leading long-term care pharmacy integrates technology into all aspects of its operations in order to provide better services

“Technology enables long-term care pharmacy businesses, such as ours, to operate more efficiently,” said UnitedRx Chief Executive Officer Chuck Benain. “It bridges geographical divides, provides secure communication channels, automates previously manual tasks, and streamlines operations.”

As technological developments in seemingly every industry continue to bring about a level of convenience that many professionals and customers were unaware they required, UnitedRx, the largest full-service, independent long-term care pharmacy in the Midwest, is embracing the impact of technology in the healthcare industry.

“Technology enables long-term care pharmacy businesses, such as ours, to operate more efficiently,” said UnitedRx Chief Executive Officer Chuck Benain. “It bridges geographical divides, provides secure communication channels, automates previously manual tasks, and streamlines operations.”

As a long-term care pharmacy that supports patient care in a variety of settings, from correctional facilities to long-term residential communities and assisted living situations, UnitedRx welcomes the benefits that come with tech-enabled processes or programs for the following reasons:

  • It provides avenues for secure communication. We work with a lot of clients. And those clients represent layered care groups for the patients that we’re treating. As pharmacists for long-term care facilities, we recognize our role as members of that group, which means we need to be able to communicate with provider teams with ease and security. The Mediprocity app allows us to do that in a secure and HIPAA compliant way. The messaging platform is designed specifically for long-term care pharmacists and providers, and it offers an efficient avenue for communication.
  • It closes geographical gaps. Technology, in general, has created conveniences across the healthcare industry, and when it comes to pharmacy, it is closing geographical gaps. Pharmacists no longer need to rely on hard copy prescriptions as orders are digitized and easily transmitted over secure channels. And patients no longer need to physically be present to submit a prescription to be filled. In the not-too-distant past, that wasn’t the case. With digital records, long-term care pharmacists can more easily meet the changing needs of individual patients and facilities regardless of their physical location.
  • It automates previously manual tasks. Long-term care pharmacies used to build their workflows around the manual tasks that needed to be completed. With automation, a number of those tasks are done exponentially quicker, with less oversight required, freeing up the pharmacist to focus on other issues — such as offering clinical support. Software advances have also created opportunities for efficiencies in the long-term care pharmacy business, which essentially rolls up to a better client, and patient, experience.
  • It streamlines operations. Digital records, digital communications, and digital tracking support a more streamlined operational experience for long-term care pharmacies. By automating tasks, closing the geographical gap, and improving communication between the pharmacy and the provider, long-term care pharmacies have become more efficient — making room for even more effective patient care. Technology, in short, has been and will continue to be a welcome ally for long-term care pharmacists.

“We've made significant technological advancements in the field," said UnitedRx National Director of Sales and Marketing Melanie Williams. "In addition to being practical, technology also generates valuable efficiencies that save time and money in a variety of ways, enabling us to make the best use of our resources to give our clients the best care possible.”

At UnitedRX, we deliver a hometown pharmacy experience to more than 350 clients across the country. Contact us to learn more about how our approach to treatment can meet the pharmacy needs of your long-term care facility.

About UnitedRx
UnitedRx is one of the largest, full-service, independent long-term care pharmacies headquartered in Illinois. Developed in 2008, UnitedRx has grown to over 350 facilities consisting of skilled nursing facilities, assisted living communities, youth homes, intermediate care facilities (ICF-DD), and hospice care. UnitedRx serves over 36,000 beds across 20 states with pharmacy locations in Illinois, Pennsylvania, Kansas, Nevada, and Tennessee, while employing over 350 people with an average of seven years of experience in the pharmaceutical industry. UnitedRx is committed to performing outstanding customer service to form meaningful and long-lasting relationships to produce positive results with facilities they partner with. For more information, visit https://www.unitedrx.net.

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Holly Morgan