SafetyChain Recognized as Solution Leader for Quality Management Systems (QMS) and Top Customer Support

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Users of the SafetyChain plant management platform place its Quality Management System as a Leader on the Winter 2023 G2 Grid® Report with high quality customer support.

Users of the SafetyChain plant management platform place its Quality Management System as a Leader on the Winter 2023 G2 Grid® Report.

SafetyChain Plant Management Platform

SafetyChain equips customers with built-in quality programs, statistical analysis and a well designed user interface. The implementation process is designed for utmost customer success; and, the support team is highly responsive to customer needs and suggestions.

SafetyChain Software, the leading plant management platform for process manufacturers, announced they have been listed as a Leader on the G2 Grid® Winter 2023 Report for Quality Management Systems (QMS). This comes on the heels of being recognized for superior customer support, and being listed as a top Overall Equipment Effectiveness (OEE) provider.

Placement on the G2 Winter 2023 Grid® Report is based on unbiased product user reviews and company information gathered from multiple online sources. The data is calculated into satisfaction scores across several categories, from feature expectations being met to the quality of support.

With 4.7 out of 5 stars overall, SafetyChain ranks above most other QMS solutions for ease of setup, usability, and high quality of support.

“SafetyChain offers comprehensive programming backed by world-class customer support,” notes one Vice President of Quality Operations. “SafetyChain equips customers with built-in quality programs, statistical analysis and a well designed user interface. The implementation process is designed for utmost customer success; and, the support team is highly responsive to customer needs and suggestions.”

In the G2 Mid-Market Report for QMS, more software users claim they would recommend SafetyChain than any other solution, with 100% of reviews showing that SafetyChain’s plant management platform is making big impacts across food and beverage, packaging, and CPG manufacturers.

“SafetyChain has solved our data collection issue to perfection,“ noted one manufacturing plant executive. “It has also helped us tremendously in our data warehouse, especially in terms of our SQF Programs, internal programs and customer-specific programs.”

In addition to being named a Leader on the Winter 2023 G2 Grid® Report, SafetyChain was awarded Best Customer Support in 2022 from peer-review company, Software Advice, boasting a full five star rating for superior customer service. SafetyChain was also named on Capterra’s 2022 Shortlist as a top Overall Equipment Effectiveness (OEE) solution, citing workflow management, audit planning, dashboards, risk management, and reporting as five star features.

About SafetyChain Software:
SafetyChain is the #1 Plant Management Platform that improves yield, maximizes productivity, and ensures compliance for process manufacturers. Trusted by over 1,500 facilities, SafetyChain is the only enterprise solution uniting production, quality, safety, and supplier management.

About G2:
G2 is the world's largest and most trusted software marketplace. More than 60 million people annually—including employees at all of the FORTUNE 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe.

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Jim Albright
@safetychain
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