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With SaaS Technology Tools by their Side, Coastal Pharmacy Achieves Perfect Re-Accreditation Score
  • USA - English


News provided by

D2 Solutions

Mar 22, 2023, 10:00 ET

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St. Louis MO (PRWEB) March 22, 2023 -- D2 Solutions, a healthcare solutions company that leverages consulting expertise with SaaS-based technology tools to drive revenue, enhance operational efficiency and decrease exposure to regulatory risk for pharma and biotech manufacturers, specialty pharmacies, payers, and hospital/IDNs. D2 has been instrumental in helping its client, Coastal Pharmacy, the specialty pharmacy of Southern Cancer Center, achieve a perfect score of 100% on its URAC Reaccreditation process.

"UltraTouch Patient Management became our one source of truth for keeping track of patient assessments, refill activities, and it also provides the required quality metrics we need in order to remain compliant with our accreditations.”

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URAC is the independent leader in promoting health care quality and patient safety through renowned accreditation programs. Achievement of URAC re-accreditation demonstrates Coastal Pharmacy’s continued commitment to quality care and improved outcomes.

“We became a D2 client in January of 2019 when we needed accreditation help after finding out our largest commercial payer required us to become dual accredited to remain in network. After achieving ACHC & URAC, I knew I needed help keeping up with all the requirements and found D2’s cloud-based ComplySuite program to be tremendously helpful for guiding us and keeping track of our compliance elements.” said Tiffany Mitchem, PharmD, CSP, Director, Pharmacy & Admix Services at Southern Cancer Center and Coastal Pharmacy. “We have also evolved our patient management software from an Access based program to D2’s UltraTouch Patient Management Module. By using this cloud-based program, we eliminated the network issues we saw with the previous program and streamlined our workflow which was key for us while we were pursuing URAC re-accreditation. UltraTouch Patient Management became our one source of truth for keeping track of patient assessments, refill activities, and it also provides the required quality metrics we need in order to remain compliant with our accreditations.”

Through D2’s Patient Management module of its UltraTouch product, D2 helped Coastal stay ahead of the curve, allowing them to make operational adjustments and stay in step with URAC requirements. “It was used by Coastal to handle refill calls, Prior Authorization assessments, shipments, and patient education. It’s like an EMR for specialty pharmacies.” said Harry Gillung, Product Manager at D2 Solutions. “Our Patient Management module has helped numerous clients eliminate surprises in the URAC accreditation and re-accreditation process. We are quite proud of its track record.”

UltraTouch Patient Management is a cloud-based SaaS program developed by D2 Solutions founded upon client and end user needs for quantifiable solutions. “Before D2’s Patient Management module, we used papers, scanners, and file folders, but as our clinical footprint has become larger, this digital platform has helped us become more efficient and has helped improve accuracy and patient care.” said Mitchem. “It has streamlined a lot of what were previously manual activities, while providing accurate intervention data and protocols.

Patient Management is one of several modules of D2’s UltraTouch SaaS solutions.

About Coastal Pharmacy

Coastal Pharmacy, a division of Southern Cancer Center, is a medically integrated specialty pharmacy that provides oral chemotherapy and other supportive medications for the patients of SCC. The mission of Coastal Pharmacy is to provide patients with continuity of care, to serve as an informational resource and to help patients achieve the best possible outcome.

About D2 Solutions

D2 Solutions is an innovative solution provider leveraging SaaS solutions with deep consulting expertise to eliminate key friction points. Our solutions drive healthcare efficiency and attain better patients results while improving workflow for healthcare stakeholders, including Specialty Pharmacies, HUBs, Hospitals/IDNs. Clinics, and PBMs in the areas of Operations, Accreditation, Licensing, and Regulatory Compliance.

D2 Solutions also provides strategic, tactical and SaaS solutions to pharma and biotech Manufacturers regarding commercialization, reimbursement, and product distribution, empowering them to bring therapies to market faster, accelerating patient access to those therapies through the UltraTouch Specialty Pharmacy network and a suite of proprietary cloud-based Patient Services- - converging at the one point where everything moves forward.

Dean P Erhardt, D2 Solutions, http://www.d2rx.com, 1 3143082028, [email protected]

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