PHILADELPHIA (PRWEB) February 15, 2023
Velocity Advisory Group, a leading provider of leadership development and advisory services, is excited to announce that it has been approved as a member of the Qualtrics Partner Network (QPN). Velocity will bring its unique domain expertise in employee experience (EX) and organizational culture to Qualtrics clients, including award-winning leadership development programs and culture workshops.
"Velocity is thrilled to join the Qualtrics Partner Network and bring our expertise in developing leadership and culture to impact organizations and enhance employee experience," said Velocity CEO Dave Fechtman. "Combining Qualtrics' innovative platform and products with our advisory services will provide clients with the clarity and direction they need to retain top talent and drive performance."
Velocity will also expand its impact through a partnership with QPN member Walker Information, a leading provider of customer experience solutions. With Velocity's world-class expertise in employee experience (EX) and Walker Information's focus on customer experience (CX), the two companies will offer a comprehensive solution for both employee and customer experience.
"In many industries today, it's almost impossible to separate the employee experience from the customer experience," said Walker Information CEO Steve Walker. "Our partnership with Velocity will allow clients to combine these insights and create a competitive advantage over those that don't."
This partnership is one of the first to be certified in Qualtrics' new CrossXM program, enabling organizations to understand how key employee experiences impact customer outcomes. By capturing critical experience data—how employees and customers think and feel—through Qualtrics, Velocity and Walker can implement key programs that significantly improve customer engagement resulting in improved customer engagement and satisfaction.
“There is so much untapped potential in leveraging data to understand the relationships between your employee and customer experiences to drive business momentum,” said Qualtrics Vice President, Americas & XM Discover Ecosystem, Eric Din. ”Happy employees lead to happy customers, which is why we’re excited to partner with Velocity and Walker, to help organizations create high-performing teams and top-notch customer experiences.”
About Velocity Advisory Group
Velocity Advisory Group delivers strategic support and development opportunities that senior leaders need to align their teams and lift their organization. The Velocity team brings extensive experience in strategic consulting, executive coaching, and developing talent through intentional culture initiatives and people insight technology. For over 12 years, they have been committed to building momentum across organizations by equipping leaders with the tools and intelligence needed to elevate culture, eliminate inefficiencies, and propel strategic action. Learn more at http://www.velocityadvisorygroup.com.
About Walker Information
Walker is a full-service experience management (XM) services firm that provides technology tools, managed services, and strategic consulting to help companies deliver better experiences for their customers and employees. Learn more at https://walkerinfo.com.