An innovation of Team Automotive Group, Bowtie Solutions is an all-in-one BDR solution exclusively built for the auto industry, by the auto industry, and with the auto industry success in mind.
CHARLOTTE, N.C., May 3, 2023 /PRNewswire-PRWeb/ -- Bowtie Solutions announces their launch as the first automotive call center solution created specifically for the automotive industry, by people in the automotive industry. Bowtie Solutions is founded by Kristin Dillard, President of Team Automotive Group, a woman-owned automotive group headquartered in Charlotte, NC. With a vision to solve a need for an automotive industry specific call center solution, Bowtie Solutions is backed by industry experience and insight only an automotive group can provide their clients – for dealers, by dealers. Dillard will also serve as President of Bowtie Solutions.
Bowtie Solutions is the first fractional BDR solution that was created by automotive dealers, with real industry experience. There is a plethora of large-scale call centers that service a variety of industries. The automotive branches of these large call centers are seldom, if ever, able to provide the specific level of service that a dealership needs. Bowtie Solutions can provide automotive dealerships and automotive service centers with industry specific solutions that only someone with Dillard's experience would be able to pinpoint.
"We are excited to launch Bowtie Solutions and to begin partnering with our colleagues in the automotive industry, because we get it. We know how difficult it is for dealerships to stay on top of inbound call management and customer outreach campaigns, all while trying to sell and service automobiles. We know what a dealership needs to increase their bottom line, because we live it every day. We also know there isn't a call center that can provide both. So, we created a solution – and it works", says Kristin Dillard, President of Bowtie Solutions.
As president and owner of Team Automotive Group, Dillard knows first hand how difficult it is for automotive dealerships to hire, train, and retain employees to field calls, as well as for current dealership employees to juggle inbound call management while trying to sell and service automobiles. Dillard also has experience trying to work with large, outsourced call centers lacking the insight into the ins and outs of the automotive industry, and experienced how they do not support the dealerships overall performance. The need for a company such as Bowtie Solutions was evident.
"Team Automotive Group built a Service Call Center for seven of our dealerships and while building out the technology, we realized there was a need in the market for what we were doing. We set out and formed Bowtie Solutions LLC with the goal to help hundreds of dealers around the country", says Matt Raymond, COO of Bowtie Solutions.
Bowtie Solutions provides inbound call management and proactive customer outreach for automotive dealerships and service centers, so that Service Advisors and staff can focus on their customers and do what they do best: sell in the lane and generate revenue. Their services include:
Inbound Call Management
Customizable Customer Outreach
Service and Retention Outbound Campaigns
VIP Dealership Club
Bowtie Solutions is currently looking for talented individuals to join their team. Available positions include Call Center Director, Call Center Agent, Call Center Account Manager, and Call Center Performance Manager. For more information on Bowtie Solutions, their services, and employment opportunities, visit their LinkedIn page at https://www.linkedin.com/company/bowtie-solutions.
About Bowtie Solutions
Bowtie Solutions, headquartered in Charlotte, North Carolina, is a woman-owned fractional BDR solution for the automotive industry. Created for Dealers, by Dealers, Bowtie Solutions was born from a need to solve a problem: inbound and outbound call management for automotive dealerships and service centers. By managing their clients inbound calls and customer outreach, they are directly increasing their clients' bottom line and keeping their customers connected. For additional information, visit the company's website at http://www.bowtieautosolutions.com.
About Team Automotive Group
Team Automotive Group, headquartered in Charlotte, North Carolina, is a woman-owned automotive dealership with seven locations and a leader in N.C. automotive sales. The auto group sells and services Chevrolet, GMC, Chrysler, Dodge, Jeep Ram automobiles. Their people-centric business model keeps the focus on the needs of their clients and employees alike. Team Automotive Group is ranked among Inc. 5000's fastest growing companies. For additional information, visit the company's website at http://www.teamautogroup.com.
Media Contact
Mae Young
[email protected]
704-218-9362
Media Contact
Mae Young, Bowtie Solutions, 1 7042189362, [email protected]
SOURCE Bowtie Solutions
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