The market research company has been awarded the Silver Certification from EcoVadis for its commitment to sustainability and continues to provide customer-centric mystery shopping services to its clients.
MUNICH and BASEL, Switzerland, May 16, 2023 /PRNewswire-PRWeb/ -- ISC-CX, a leading provider of customer experience programs worldwide for over 20 years, has been awarded the Silver Certification from EcoVadis for its commitment to sustainability.
The market research company significantly increased its EcoVadis score through various sustainability measures in the past year. Due to these efforts, ISC-CX now ranks among the top 25% of the more than 90,000 companies evaluated worldwide.
"We are proud to receive the Silver Certification from EcoVadis for our commitment to sustainability", said Client Success Director Christian Steinhauser. "As an international company, we recognize our responsibility not only to our employees but also to the environment. We will continue to make efforts to become even more sustainable in the future."
In addition to its commitment to sustainability, ISC-CX continues to provide exceptional mystery shopping services to its clients. Mystery shopping is a valuable tool for businesses to gain insights into customer experiences, and ISC-CX's approach to mystery shopping is customer-centric, providing clients with valuable insights to achieve their business objectives.
ABOUT ECOVADIS:
EcoVadis is an internationally leading independent company that promotes the environmental and social practices of companies through CSR performance monitoring. The methodology is based on international CSR standards such as the Global Reporting Initiative, the United Nations Global Compact, and ISO 26000, and covers 180 procurement categories and 150 countries.
ABOUT ISC-CX:
ISC-CX is a leading provider of in-store and omni-channel customer experience analysis programs for global retailers based around the world. The multilingual, local teams on the ground in over 120 countries collect and analyze many millions of data sets per year. ISC-CX's customers include brands such as Shell, McDonald's, Nespresso, and Lindt.
For more customer stories and CX solutions, see http://www.isc-cx.com.
Media Contact
Florian Wimmer, ISC-CX, 41 61 225 42 15, [email protected]
SOURCE ISC-CX
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