Jewel360 and Jewelers Mutual® Group Integrate to Help Customers Reach New Heights of Success
Experience the latest cloud-based Jewelry POS platform at The 2023 JCK Show
PROVO, Utah, May 31, 2023 /PRNewswire-PRWeb/ -- Having the ability to make customers aware of options to protect their purchases is a top priority for jewelry retailers today. That's why Jewel360, the first all-in-one, cloud-based retail software dedicated exclusively to the needs of modern jewelry retailers, and Jewelers Mutual® Group came together to bring this capability to jewelry retailers across the nation. This seamless experience is helping drive customer satisfaction by delivering a fast and easy way for customers to explore the coverage they need when purchasing jewelry. The benefits of this collaboration will be on display at The JCK Show (booth #58079) in Las Vegas from June 2 - 5, 2023.
"We love Jewel360, and we are incredibly excited that they have teamed up with Jewelers Mutual Group. Their combined solutions allow us to increase our profit margins and open numerous opportunities to grow our business. With their innovative tools, we can create new strategies that will enable us to maximize our potential income, while also providing more options for our customers. Having this capability at our fingertips is truly advantageous," said Annie Daniels, Manager of Duke's Jewelers. "Jewel360's all-in-one POS platform has enabled us to streamline our operations, boost efficiency, and increase customer satisfaction. Through this collaboration we offer our customers a better overall experience that will keep them coming back time and again."
The recently announced collaboration with Jewelers Mutual Group brings new seamless features to Jewel360's platform provided directly at the time of purchase, including:
- Personal Jewelry Insurance – Jewelry retailers can now allow customers to explore an insurance quote directly from Jewelers Mutual at the point of checkout with a single click. With this integration, the customer will be sent an insurance quote, simplifying the process and making it easier for them to obtain coverage. Furthermore, customers will have15 days to evaluate their insurance needs while still being protected on new jewelry purchases.
- Care Plans – JM® Care Plans provide jewelry retailers with the ability to generate ongoing business directly through the POS platform. These plans enable customers to receive resizing, repairs and general maintenance over the duration of their selected plan – whether it is a three-year or lifetime agreement. This convenient service not only helps keep existing customers coming back but encourages new customers to purchase from them as well. JM Care Plans give jewelry retailers the chance to build relationships with their customers and provide them with a worry-free experience.
"Forging a relationship with Jewel360 allows us to embrace technology in new ways to make insurance and care plans more accessible to more jewelry consumers," said Mike Alexander, Chief Operating Officer, Jewelers Mutual. "We're able to meet customers where and how they want to be met and give them the confidence to wear their jewelry without worry."
Jewel360 is a comprehensive POS platform designed specifically to support jewelry stores, offering real-time visibility into both in-store and online sales, inventory, repairs, customer communications, marketing, and more. With its industry-specific features that surpass other POS systems, Jewel360's cloud-based platform and integrated industry solutions give retailers a competitive advantage in today's market. The intuitive, yet easy-to-use design allows businesses of any size to benefit from the efficiency of modern technology. All this is backed by unparalleled customer service available around the clock to ensure your business remains at the forefront of an ever-changing retail landscape.
"The integration with Jewelers Mutual Group is proving to be a major success for Jewelers. The solution significantly improves a jewelry store's ability to access new revenue streams while also providing faster, better service to their customers," said Nick Gurney, General Manager of Jewel360. "We are ecstatic that our customers are already seeing the benefits of our work with Jewelers Mutual Group."
To learn more about Jewel360 and to book an appointment at The JCK Show, please visit: Jewel360.com.
About Jewel360
Jewel360 is an all-in-one, cloud-based retail software built to meet the needs of modern jewelry retailers. The integrated POS solution combines the simplicity and flexibility of a cloud-based solution with comprehensive functionality including end-to-end visibility and control over in-store and online sales, inventory, repairs, customer communications and marketing. Jewel360 combines decades of experience with a proven, modern retail technology platform to deliver a seamless experience for both the jewelry retailer and their customers. For more information, visit Jewel360.com.
About Jewelers Mutual Group
Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Consumers put their trust in Jewelers Mutual to protect their personal jewelry and the special moments it represents. The Group insurers' strong financial position is reflected in their 36 consecutive ratings of "A+ Superior" from AM Best Company, as of November 2022. Today, Jewelers Mutual Group continues to raise the tide of the industry by listening to what jewelers need and offering products and services that meet those needs. A suite of powerful solutions is offered that enables businesses to streamline and grow, run secure and successful operations, and bring them closer to their customers. The Group insurers are Jewelers Mutual Insurance Company, SI (a stock insurer) and JM Specialty Insurance Company. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. The Jewelers Mutual home office is in Neenah, Wisconsin, with other Group offices in Dallas, Texas and Miami, Florida. To learn more, visit JewelersMutual.com.
Media Contact
Lindsay Hull, Zer0 to 5ive for Jewel360, 1 801-615-1872, [email protected]
SOURCE Jewel360
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