Our goal is to share how others have made the successful transition to an end-to-end cloud call center solution utilizing our unique platform hosted on Amazon Web Services (AWS) without disrupting existing operations and investments.
Rockville, MD (PRWEB) June 13, 2017
3CLogic, a leading provider of cloud call center software for the enterprise market, today announced its fourth consecutive sponsorship of IQPC’s 18th annual Call Center Week (CCW) conference and expo. With over 2,000 expected attendees and 150 expert speakers, the event is considered to be the number one event within the customer service industry and will showcase the latest contact center solutions and industry best practices.
The announcement comes as the company continues to expand its role and ranking within the global cloud-based contact center market per recent industry reports. With active deployments on four continents, 3CLogic has benefited from its ability to offer major enterprises an easy migration path to cloud following the release of its Hybrid Cloud offering at last year’s 2016 Call Center Week show.
“While very few organizations argue the benefits and merits of adopting a multichannel cloud strategy for their customer service initiatives, the ability to do so quickly and seamlessly has remained a common hurdle for many still tethered to existing legacy systems”, explains 3CLogic CEO, Denis Seynhaeve. “At this year’s Call Center Week, our goal is to share how others have made the successful transition to an end-to-end cloud call center solution utilizing our unique platform hosted on Amazon Web Services (AWS) without disrupting existing operations and investments.”
3CLogic will be exhibiting its latest innovative CTI and end-to-end call center solution at booth 912. Additional event information and registration can be found at http://www.callcenterweek.com.
3CLogic is a leading provider of cloud call center software, providing a seamlessly integrated multichannel and Computer Telephony Integrations (CTI) platform for today’s enterprise businesses. Designed to complement existing operational workflows and various systems of record (CRM, Ticketing, etc.) 3CLogic provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations. With active deployments on four continents, 3CLogic leverages its unique architecture hosted on Amazon Web Services (AWS) in either its Pure Cloud or Hybrid Cloud (ie: integration with Cisco, Avaya, etc.) offerings while delivering market-leading security, scalability, system flexibility, and reliability. For more information, please visit http://www.3clogic.com.