JACKSONVILLE, Fla., May 10, 2019 /PRNewswire-PRWeb/ -- http://www.PaulDavis.com has been providing restoration and cleanup services to the residential and commercial market since its founding in 1966. The Company was acquired in 2011 by FirstService Brands, a network of home service franchisors. Paul Davis has over 300 North American offices, is a leader in the recovery, reconstruction and restoration industries. In 2018, the company had over $850 million in revenue from work on over 125,000 commercial and residential projects. Paul Davis franchise owners employ over 126,000 restoration professionals.
So it comes as no surprise that a new state-of-the-art program is now being introduced into the system. Technology is radically transforming businesses everywhere and insurance companies are in the thick of this radical evolution. One of the most effective uses they have found for technology is to centralize and standardize the management and oversight of the claims process. Paul Davis, the Jacksonville based disaster management franchise company, is innovating right alongside them, supporting this important effort with its Active Claims Management (ACM) Program.
"Our carrier partners are streamlining claims processes through 'managed repair programs,'" says Brad Cowan, Senior Vice President of Business Development at Paul Davis, "that use one system to coordinate work for all claims across the country. In the past, local adjusters worked with local providers, and each claim proceeded individually with different partners, schedules, activities, data points and so on. Managed repair programs centralize everything, which reduces variability, speeds repair, lowers costs, reduce errors, leverages economies of scale – a whole host of benefits."
With ACM, Paul Davis serves managed repair programs by becoming the eyes and ears of their partner insurance companies. They interface with the insured, enter policy holders' homes, take pictures, record and transmit data, help write estimates, create schedules and plan restoration work across the network of partners.
With its company-wide initiative, Paul Davis delivers a powerful message to carriers: Paul Davis is the ideal partner for managed repair programs. Beyond performing individual tasks, ACM offers overarching benefits to insurance companies:
- With its core values and advanced tools, Paul Davis delivers exceptional customer experiences and service, helping carriers compete effectively in the marketplace.
- Paul Davis is full service, handling losses from first notice of loss through emergency services and reconstruction. Continuity and broad capabilities boost customer satisfaction.
- With numerous offices across North America, carriers can be sure there is a nearby Paul Davis location ready to serve policy holders around the clock every day of the year.
- The ACM team at Paul Davis brings a high level of insurance expertise and experience to every partnership. Team members have over 100 collective years of experience at every level of the insurance industry.
- ACM assistance is seamless because Paul Davis uses the same technology platforms – such as Nextgear and Xactware – that carriers do. The team communicates easily with agents and adjusters, digitally sharing the many data points that each claim accumulates as it undergoes the claims process.
SOURCE Paul Davis
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