Acumera launches AcuLink™ Endpoint Connection Service that provides clients secure, remote access to POS, ATG, DVR and other inherently insecure devices

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Acumera, an industry-leading managed network service provider (MNSP), today announced the launch of its new AcuLink™ Endpoint Connection Service. When activated through the company’s proprietary AcuVigil™ platform, c-store, restaurant and retail operators can now enable staff and third-party technicians to securely and remotely connect to ATG, DVR and more sensitive endpoints, like the POS and other elements of typical cardholder data environments.

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The service enables PCI DSS compliant remote access by authorized operations and support personnel from any location, often without special software clients.

Built using Secure Access Service Edge (SASE) concepts, AcuLink Endpoint Connection Service not only allows endpoint devices to be completely isolated on local network segments but also be securely remotely accessible. The service enables PCI DSS compliant remote access by authorized operations and support personnel from any location, often without special software clients. Rather than traveling to a retail site, personnel can securely connect from remote locations to resolve issues and maximize availability to keep stores up and running.

The AcuLink Endpoint app, available via Acumera’s PCI DSS compliant AcuVigil platform, enables:

  • Simple one-click activation of remote sessions
  • Pre-defined, automatic disconnection of remote sessions
  • Authenticated, logged and secured ephemeral connections
  • Compliance with PCI DSS remote access requirements 12.3.8 and 12.3.9
  • Remote access of POS to accelerate service and reduce technician travel and expense
  • Compliant remote access to legacy devices like DVRs and ATGs

Bob McDonald, Director of Technical Resources at Minnesota Petroleum Service, an Acumera channel partner reseller and installer, said, “now more than ever, the services and remote support tools powered by Acumera provide the cost savings our customers want, the security they need, and the knowledge that we are truly partnering with them. We have been asking for this type of remote service tool from the industry for a long time, and only Acumera has stepped up and delivered. I am excited to see AcuLink deployed and utilized by our in-house help desk and the benefits it offers to our customers.”

The AcuLink Endpoint app is part of Acumera’s all-in-one solution that fully secures store and payment networks and POS systems, and provides visibility, proactive 24x7x365 network support, and a suite of cloud-based apps for monitoring, compliance, and analytics of the digital estate.

Learn more at acumera.net/aculink or contact Acumera at 512-687-7400.

About Acumera
Acumera delivers unmatched visibility, security and profitability to owners of multi-site convenience stores, retail locations and restaurants. A Verifone and Gilbarco certified Managed Network Service Provider (MNSP), the company’s comprehensive solution fully secures store networks and POS systems while also providing compliant, secure remote access, 24x7x365 proactive support and a full, cloud-based suite of security, monitoring, analytics, PCI and HACCP compliance tools. Acumera is listed on the Visa and MasterCard Global Registries of PCI compliant service providers. Learn more at acumera.net.

Acumera, AcuVigil, AcuLink and the Acumera logo are trademarks or registered trademarks of Acumera Inc. in the United States and other countries.

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Trish McCoy
@acumera
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