Advocator Group and Professional Disability Associates Introduce SettlementConnect, an Innovative Solution for Disability Claim Settlements and Overpayment Reimbursement

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Together, the leaders in Social Security Disability advocacy and complex disability claims management bring timely, value-based service to market for disability insurers.

We’re incredibly excited to partner together in bringing SettlementConnect to the market.

The Advocator Group, a nationwide disability advocacy and disability insurance services organization, and Professional Disability Associates, a provider of specialty risk resources and consultative solutions, subsidiaries of Brown & Brown, Inc. (NYSE: BRO), announced today the launch of SettlementConnect Services, a first-in-its-class solution for bridging the critical transitions between a Social Security Disability Insurance (SSDI) award, overpayment recovery, and claim settlement. The solution combines data analytics and predictive modeling with claim management expertise to identify the best settlement opportunities for a disability insurer, as well as the ability to pursue them at precisely the right time.

The service provides disability insurance carriers with an opportunity to reduce a pending overpayment balance that results from a claimant’s successful SSDI award, while simultaneously increasing their settlement acceptance rate. SettlementConnect embeds a claimant’s overpayment obligation into the financial benefit of a settlement offer, thereby reducing delays in this important financial transaction and creating a positive service experience for the customer.

Michael Shunney, CEO of The Advocator Group and President of Professional Disability Associates, notes, “We’re incredibly excited to partner together in bringing SettlementConnect to the market. This is just one of the many ways that our organizations can work with our disability carrier customers to help them drive operational excellence, provide exceptional customer service, and improve financial results.”

Shunney continues, “while we firmly believe that SettlementConnect is an invaluable service at any point in time, we are particularly eager to bring it to market in this economic environment. The Advocator Group’s disabled claimants are already financially strained and now may be faced with the reality of a spouse or other household member losing their employment. This offering allows them to partner with their insurance carrier to relieve the stress of the overpayment obligation and take advantage of a valuable lump sum payout.”

SettlementConnect is a joint offering of The Advocator Group and Professional Disability Associates (PDA). The Advocator Group acquired PDA in July 2018 intending to capitalize on the synergies between the organizations and their collective ability to bring unique and innovative value-add solutions to the disability carrier marketplace.

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The Advocator Group, LLC is a nationwide advocacy organization dedicated to helping individuals apply for and obtain Social Security Disability Insurance. In addition, The Advocator Group assists Medicare beneficiaries in identifying the best coverage possible for their unique needs. The Advocator Group's team of experienced Social Security and Medicare advocates ensures that each client is provided phenomenal service while each case receives close attention. The company's core values include creating opportunities, enriching lives, and growing through innovation. For more information, visit

Professional Disability Associates (PDA) is an innovative industry leader in providing specialty risk resources, including medical and vocational review services, consultative solutions and industry benchmarking, as well as full-service claim administration capabilities to major disability insurers and self-insured employers. PDA prides itself on delivering customized solutions and exceeding its clients’ expectations. To learn more, please visit our website,

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm, providing risk management solutions to individuals and businesses. With more than 80 years of proven success and thousands of teammates, we offer knowledge you can trust and strive to deliver superior customer service. For more information, please visit

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