Airport Parking Shop Website Opens Extra Phone Lines for Summer Season
(PRWEB) July 14, 2013 -- As the summer season gears up and the peak holiday and vacation months get underway, many supporting services face an increased strain on their ability to meet the demands of their customers. Airports and airport services are one such area that faces its busiest times during these months and although the uptake in passengers comes as no surprise to operates, it can still leave some service providers caught short.
One key component of a smooth trip abroad is the parking provisions made available at international airports around the country. Being able to book car parking spaces in advance, and ahead of a journey offers travelers a great deal of peace of mind for their upcoming journey. This is why services such as the Airport Parking Shop have traditionally become increasing busy over the peak months of the year. As the Airport Parking Shop manages bookings at popular UK travel facilities such as the Bristol airport car parking in the West Country and other popular parking services at British airports, the service itself gets very busy during these peak months.
To help meet demand and prevent alienating potential customers, the Airport Parking Shop has expanded its phone line staff to handle the expected deluge of calls from customers either making bookings or enquiring about the services available at places like the Manchester Airport parking facilities.
In previous years, the website increased the capacity of its webservers to meet the increase in visitors to its website and while this improved the performance of the online booking services for offerings such as the Bristol airport parking options, a significant number of customers still preferred to make and manage their bookings over the phone. While every effort was made to encourage customers to complete their bookings online, via the website, it has not yet been possible to persuade all users to make the switch to online bookings.
When contacted, the CEO of the Airport Parking Shop commented that although every effort had been made to make the booking process as simple and straightforward as possible, there was, and perhaps always bill be, a core group of customers who prefer to book online. Once this was accepted by the company, the obvious step was to hire more telephone staff to handle the increased number of bookings at places like Manchester airport parking terminal 1.
So while advanced and improved technology can make the booking process for a car parking space at an airport a quicker way to cross this task off the holiday list of jobs, for some people, nothing can compare with talking to a customer services representative on the telephone to make the booking. While many online service providers are increasingly trying to persuade their customers to use the online facilities exclusively, the Airport Parking Shop has shown that by continuing to offer a traditional offline booking service to those who demand it, they can continue to meet the needs of all their customers. To find out more about the services available visit the website at http://www.airportparkingshop.com/
Dr M Mansoor Siddique, SEO Consultancy Ltd, http://www.seoconsultancyltd.com/, +44 20 3286 9786, [email protected]
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