The employees can trade with each other and (submit) time-off requests from their smartphones. It automated processes for us, so they no longer had to be done by hand. -- Administrator Nick DiCicco, Chagrin Valley (OH) Dispatch Center
NATIONAL HARBOR, Md. (PRWEB) April 17, 2019
Two representatives from Aladtec, the premier provider of scheduling and workforce management software for public safety, will be part of the International Academies of Emergency Dispatch annual conference and exposition at the Gaylord National Resort & Convention Center next week.
Tagged "Navigator 2019", the conference draws public safety communications officials, from frontline telecommunicators to comm center managers, public safety communications equipment and various service vendors.
Aladtec Senior Account Executive Erin Rabideaux and Support Specialist Dave Snyder will provide live demonstrations during the exhibition at Booth # 115. The exhibit hall will open with a reception from 6:30-8 pm, Tuesday, April 23. Subsequent trade show hours are 10:30 am to 3:45 pm, Wednesday; and 8 am to 3:15 pm, Thursday. Rabideaux and Snyder can answer any system questions for current customers too.
More than 100 communications centers across the nation use Aladtec, including Chagrin Valley Dispatch Center and Hillcrest Heights Comm Center in suburban Cleveland. They use the platform to schedule dozens of dispatchers and fill open shifts quickly with the program's Find Coverage Alert.
Administrator Nick DiCicco describes it as "fantastic. The employees can trade with each other and (submit) time-off requests from their smartphones. It automated processes for us, so they no longer had to be done by hand."
View this short video which describes how North Memorial Ambulance Communications Center in Brooklyn Center, MN, uses Aladtec to bid shifts and provide staff with easy access to their schedules anytime.
“We have learned Aladtec is way more than just a scheduling tool. We like that we can set rotations for months at a time which saves a lot of time preparing future schedules," said Melissa Carpenter, director of Autauga County 911, Prattville, AL. "So if a dispatcher calls in sick, we can send out a text or email to employees through the software, and they can sign up for the open shift or even specify which of those hours they can work. We created a shift turnover form that does not need to be printed. We created other forms to use as well which also cuts down on our paper cost and wastes including coaching forms, evacuation training, and vacation sell back forms."
Other Navigator conference highlights include an opening address by Gordon Graham, a 33-year veteran of California law enforcement. His education in risk management and experience as a practicing attorney, coupled with his extensive background in law enforcement, have made him a leading speaker with multiple areas of expertise in both the private and public sectors. In 2002, along with Bruce Praet, Gordon became a founder of Lexipol–a company designed to standardize policy, procedure, and training in public safety operations.
Several days worth of certification courses and lectures for attendees offer provocative titles like "Expecting the Norm in Abnormal in 911: and "After #MeToo: Why Public Safety Leaders Must Have Zero Tolerance for Sexual Misconduct." Topic areas include operations, technology, HR, quality assurance, and stress management.
For more information about Aladtec, visit http://www.aladtec.com, or call #888-749-5550 and a representative will be pleased to explain more or configure a free trial, customized to your agency's unique scheduling configuration and needs.
Aladtec is currently used by more than 2,250 public safety agencies across North America.
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