Alliance Cancer Specialists Selects Navigating Cancer to Meet its Symptom Management and Patient Engagement Needs

Share Article

To streamline workflows and improve the triage process for incoming patient needs, leading cancer care provider to implement Patient Relationship Management platform

In our search for a solution to revamp our triage process to help patients in a more timely way, Navigating Cancer emerged as the best tool for us.

Alliance Cancer Specialists (ACS) is the largest community-based team of cancer experts in Southeastern Pennsylvania. It leverages the combined strength and broad expertise of 22 oncologists from four area practices to provide the highest level of service to patients in the Delaware Valley.

As a growing practice and a participant in the Oncology Care Model, ACS identified Navigating Cancer’s Patient Relationship Management platform as the best technology for both better care coordination as well as patient engagement. The Navigating Cancer PRM helps care teams quickly manage symptoms using integrated pathways with standing orders, captures discrete data and offers robust reporting, which are essential for success in value-based care payment models. The platform’s patient engagement tools, including personalized, automated education and the collection of patient-reported outcomes will also be important as the practice focuses on improving the patient care experience while reducing costs and improving outcomes.

“In our search for a solution to revamp our triage process to help patients in a more timely way, Navigating Cancer emerged as the best tool for us,” said Jodi Adams, Chief Operating Officer for ACS. “The platform will not only have a positive impact on our triage process by prioritizing patient needs for effective management and intervention, it also offers activity tracking, task automation and reporting that will help us get smarter about resource allocation and give us the tools we need moving forward in a complex healthcare landscape.”

Bill Bunker, CEO of Navigating Cancer, said of the partnership, “Our core mission is to improve the lives of cancer patients and we are thrilled to partner with Alliance, a practice that is leveraging technology to transform patient experiences.”

About Navigating Cancer
Navigating Cancer was founded in 2008 as the result of two healthcare and technology veterans coming together to fill a critical gap in oncology care: a better patient experience. Driven by a shared passion to leverage technology in the healthcare space, the co-founders set out to create the first patient-centered platform for oncology. Today, our Patient Relationship Management platform supports over one million patients and thousands of cancer care providers nationwide to lower costs, improve patient satisfaction and drive better outcomes. https://www.navigatingcancer.com/

About Alliance Cancer Specialists
Alliance Cancer Specialists is the largest community-based team of cancer experts in Southeastern Pennsylvania. It leverages the combined strength and broad expertise of 22 Oncologists from four area practices to provide the highest level of service to our patients and referring physicians in the Delaware Valley. The care team also includes oncology certified nurses, laboratory technologists, and support staff who provide personal care and support to its patients. https://alliancecancer.com/

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Stephanie Ginger
Visit website