AMC Technology’s DaVinci Solutions Available on SAP® Store

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By integrating with SAP CRM Sales and SAP Sales Cloud, the DaVinci solutions from AMC Technology deliver streamlined integration, empower agents and provide delightful experiences

AMC Technology today announced that its DaVinci solutions for the SAP CRM Sales solution and the SAP Sales Cloud solution are now available on SAP® Store, the online marketplace for SAP and partner offerings. The DaVinci solutions integrate with SAP Sales Cloud and SAP CRM Sales to deliver better experiences for customers and agents by streamlining integration points into a single pane of glass.

“The case for streamlined customer experiences has never been more urgent,” said Anthony Uliano, CTO at AMC Technology. “Integrating the DaVinci solutions with SAP technologies and making them available on SAP Store will help more organizations to orchestrate their contact centers in a way that makes the most sense for their specific needs.”

Organizations can integrate DaVinci with their current SAP solutions and communication channels like Amazon Connect, Aspect, Avaya, Cisco, Five9, Genesys and Twilio. In addition to DaVinci’s point-to-point integration offerings, DaVinci’s platform is completely customizable with little to no coding, allowing businesses to solve their unique challenges.

SAP Store, found at store.sap.com, delivers a simplified and connected digital customer experience for finding, trying, buying and renewing more than 1,800 solutions from SAP and its partners. There, customers can find the SAP solutions and SAP-validated solutions they need to grow their business. And for each purchase made through SAP Store, SAP will plant a tree.

AMC Technology is a partner in the SAP PartnerEdge® program. The SAP PartnerEdge program provides the enablement tools, benefits and support to facilitate building high-quality, disruptive applications focused on specific business needs – quickly and cost-effectively.

About AMC Technology
AMC Technology is a leader in the Computer Telephony Integration (CTI) world, bringing people together through great interactions since 1995. We improve interactions between agents, customers, businesses and communities through our flagship product, DaVinci™, the industry’s first and only iPaaS made specifically for contact centers that offers unlimited omni-channel integrations for cloud, premise or hybrid environments. DaVinci integrates best of breed CRMs and CSMs with communication channels enabling contact centers to deliver superior levels of customer service and boost productivity, now and in the future.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.

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Mariah Mays
AMC Technology
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