NORTHAMPTON, Mass. (PRWEB) January 14, 2021
American Benefits Group (ABG), an integrated benefits solutions administrator, has been named a top 10 US benefits administrator and company of the year by Manage HR Magazine. The award recognizes innovative benefits administration consulting and services impacting the industry. ABG introduced a range of innovative solutions in the past year to earn this recognition.
ABG’s innovative offerings include a live streaming participant review portal that provides a constant stream of feedback on service delivery. With more than 7,000 five-star reviews to date, the portal delivers invaluable insight for ABG management, as well as constructive guidance and motivation for the customer advocacy and participant support teams who manage telephone and email support services. The Institute for Health Care Consumerism previously gave its innovation award to ABG for this portal.
In 2020, ABG introduced several innovative technology and service solutions focused on supporting both clients and employees. ABG released a groundbreaking AI-powered participant mobile application called Smart Account that delivers actionable insights and recommendations on health savings account spending and savings. Smart Account also offers transparency and consumer focused tools to guide decisions on both provider cost and quality. When the COVID-19 pandemic began, ABG created a special purpose disaster relief account under IRC section 139, which allowed employers to direct tax-free funds to reimburse employees for a range of out-of-pocket expenses incurred because of the pandemic.
“This recognition is the equivalent of a lifetime achievement award for our team and we’re honored to be recognized by our clients and colleagues for our industry innovation and operational excellence,” said Robert Cummings, founder and CEO of ABG. “From our founding as a pioneer of consumer directed account based plans more than 30 years ago, we’ve always maintained a passionate focus on empowering people with the freedom to succeed in their health care journey. As healthcare costs continue to rise and coverage options become more complex, ABG supports and guides individuals in making smart and strategic spending and savings decisions. We have always been 100% client-centered, employee-focused and participant driven. I credit the dedication and talents of the ABG management team with fostering a culture and environment that rewards individual and group contributions. I’m extremely proud of and thankful for our amazing team, whose talent and dedication make this possible.”
About American Benefits Group
American Benefits Group (ABG), is a subsidiary of NFP. NFP is a leading insurance broker and consultant that provides employee benefits, specialized property and casualty, retirement and individual private client solutions through our licensed subsidiaries and affiliates. Our expertise is matched by our commitment to each client's goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space.
ABG delivers integrated benefits administration solutions for more than 1,800 private, public and non-profit organizations nationwide to increase employee participation and engagement in health care programs, promote health care consumerism and maximize tax savings for participants and employers. The company focuses exclusively on tax advantaged account based plans such as FSA, HSA, HRA and commuter benefit accounts, as well as COBRA continuation and direct billing administration services. ABG combines market leading technology with rich consumer engagement tools and a deeply robust client centric service delivery model. The company has achieved compound annual growth in excess of 20% per year for more than a decade running. The company is recognized in the December issue of Manage HR Magazine as 2020 Company of the year and is featured in the magazine’s profile as a Top 10 US Benefits Administrator.
NFP is a leading insurance broker and consultant providing specialized property and casualty, corporate benefits, retirement, and individual solutions through its licensed subsidiaries and affiliates. NFP enables client success through the expertise of over 5,800 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 5th largest benefits broker by global revenue, 5th best place to work in insurance and 6th largest US-based privately owned broker (Business Insurance); 9th commercial lines agency by P&C commercial lines revenue and 10th largest property and casualty agency (Insurance Journal); and 12th largest global insurance broker (Best’s Review).
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