American Jewish University Enhances Campus Wi-Fi Through Partnership with Hotel Internet Services

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Los Angeles-based university resolves slow internet speed and connection reliability issues by leveraging HIS solutions and expertise

Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful enhancement of the campus Wi-Fi at the American Jewish University, a Los Angeles-based institution that is recognized for its core values of Jewish learning, culture, ethics, leadership and peoplehood. As part of its commitment to provide a high standard of education and seamless access to information, the university partnered with HIS in order to ensure that its students could be guaranteed a fast and reliable internet connection.    

Despite a recent bandwidth upgrade to 200 mbps, students and staff at the American Jewish University frequently voiced complaints regarding dropped connections and slow internet performance speeds. This was due to the fact that some areas of the campus simply did not receive a good signal coverage, while other areas struggled to provide more than 50 mpbs of bandwidth. By leveraging the expertise of HIS, university leadership discovered that one of the root causes responsible for substandard internet performance was the use of outdated access points that could not transmit a strong enough Wi-Fi signal, and slower infrastructure. Following HIS’ recommendations, the university opted to install Ruckus R510 and R610 smart Wi-Fi dual-band access points. Also implemented was a Brocade 1 Gbps switching network and the HIS proprietary FUSION network gateway solution.

“A functioning and reliable Wi-Fi connection is an indispensable service that today’s university students expect in order to maximize their educational experience, yet prior to the HIS upgrade, outdated network equipment meant that troubleshooting efforts were commonplace and our campus was challenged to facilitate large events,” says Moshe Yalovsky, campus technology director at the American Jewish University. “Since working with HIS, however, we have experienced a dramatic improvement in Wi-Fi service quality, and have received positive feedback from our constituents. By including FUSION, we are also able to have more control over our network, such as the ability to set the amount of time that passes before a user is asked to authenticate themselves again.”

With the implementation of FUSION, the American Jewish University is further able to safeguard its students and staff with a fully secure network. FUSION security features include the automated scanning for potential network weaknesses and the ability to receive regular software updates. FUSION also works to shield sensitive data such as credit card transactions and banking details against the threat of hacking.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email gary@hotelwifi.com.

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