AOTMP Publishes 2018 Telecom Expense Management Market Landscape

Share Article

67-page report provides in-depth look at 18 TEM vendors

News Image
AOTMP Research & Advisory estimates 36 percent of enterprises will change TEM vendors at the end of their current contract term.

AOTMP, a global information, research and advisory firm for telecom, mobility and technology management best practices and industry standards, has published its 2018 Telecom Expense Management Market Landscape providing an in-depth look at 18 TEM vendors.

AOTMP Research & Advisory estimates 36 percent of enterprises will change TEM vendors at the end of their current contract term. This observation comes as M&A activity continues among TEM vendors, which many enterprises find concerning.

Following are key themes in the 2018 Telecom Expense Management Market Landscape.

Enterprises are looking for greater efficiency in two key areas – expense analysis and optimization – and a fair amount are thinking about moving to BPO.

Cost savings and the activities associated with them remain the leading reasons enterprises outsource to TEM vendors. But enterprises are still frustrated by the pricing and delivery model variances among vendors and solutions.

Enterprises can avoid frustration by understanding vendor solution differentiation and defining engagements they think will help them bring the most efficient management to their telecom environments.

Enterprises continue to seek more actionable data in easy-to-understand formats.

Enterprises and vendors must go back to the basics and focus on inventory accuracy.

A new class of audit and optimization is emerging with better management as a result.
Enterprise and vendor focus is shifting beyond telecom as next-generation technologies fuel digital transformation efforts.

For information about subscribing to AOTMP Research and Advisory or to license this report, contact AOTMP Research Sales or email

AOTMP is a leading global information, services and advisory firm for next generation Telecom / Mobility / IT Management best practices and industry standards for organizations and the vendors who support them. Best practices cover network services, carrier services, mobility and IoT solutions, cloud solutions, software, hardware, and emerging technologies that impact telecom environment performance. Using information, data and compiled analytics from thousands of telecom environments worldwide, AOTMP solutions help enterprises drive performance, efficiency and productivity while significantly reducing costs; and help vendors provide a new level of value to their customers. AOTMP’s solutions are based on its patented Efficiency First® Framework methodology and are the foundation for Telecom / Mobility / IT Management Centers of Excellence being built across the globe. For more information, visit

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Kathleen Glass
+1 317-275-2000
Email >
Visit website