Aragon Research today released its Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025 identifying the key players driving the future of workplace communication.
PALO ALTO, Calif., Oct. 17, 2024 /PRNewswire-PRWeb/ -- Aragon Research, Inc., a leading technology research and advisory firm, today released its Aragon Research Globe™ for Intelligent Unified Communications and Collaboration (iUC&C), 2025 identifying the key players driving the future of workplace communication. The report highlights a significant shift towards AI-powered solutions, with intelligent assistants and agents poised to revolutionize how we work.
The report emphasizes the growing importance of omni-channel communication strategies that seamlessly integrate video, chat, and voice. This integrated approach is crucial for modern business operations and workflows, enabling streamlined collaboration and enhanced productivity.
"We are in the midst of a profound shift towards Intelligent Communications and Collaboration," said Jim Lundy, CEO and Lead Analyst at Aragon Research. "Assistants and agents will play larger roles, automating mundane tasks and allowing employees to focus on more strategic initiatives. The key for enterprises is a UC&C stack that can work with and integrate with other enterprise applications."
Key takeaways from the report include:
- The rise of AI: AI-based assistants are becoming integral to UC&C platforms, automating tasks, and improving efficiency.
The Aragon Research Globe™ for iUC&C, 2025 evaluates 14 major providers, assessing their ability to deliver comprehensive, secure, and future-proof solutions. The providers evaluated in this year's Globe include:
8x8, Avaya, Cisco, Dialpad, GoTo, Google, Intermedia, Microsoft, Mitel, NEC, Nextiva, RingCentral, Vonage, and Zoom.
About Aragon Research
Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions. Aragon 2 Research serves both vendor and buyer communities with a proven team of veteran analysts. For more information, visit visit http://www.aragonresearch.com
Media Contact
Paula Quiroz, Aragon Research, 650-285-9889, [email protected], aragonresearch.com
SOURCE Aragon Research
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