Palo Alto, CA, July 30, 2019 /PRNewswire-PRWeb/ -- Aragon has published The Aragon Research Globe for Corporate Learning, 2019 today. The report evaluates 19 technology and service providers that allow enterprises to manage and deliver all forms of learning. This report also identifies the types of training needed for five critical learning journeys, including:
- Employee onboarding
- Employee professional skills
- Employee role and job skills
- Compliance and operations, and
- Customer knowledge
While still early, one of the trends Aragon identifies in the learning market is the shift to learning assistants. Before we arrive at learning assistants that will essentially be able to deliver knowledge on the fly, Aragon expects that question-and-answer chatbots will be a great interim step to faster knowledge for people. By 2021, the research firm predicts 50% of enterprises will offer a learning assistant to help employees and customers with their training needs.
"Digital transformation requires an increased focus on skills and knowhow—this is where modern learning comes in," said Jim Lundy, CEO of Aragon Research. "Today's learning market is shifting to focus on the learning experience, which is one that will be infused with learning assistants."
The providers evaluated in this Globe report include: Axonify, Blackboard, Cegid, Cornerstone OnDemand, CrossKnowledge, D2L, Degreed, Docebo, Gyrus, Inkling, Meridian Knowledge Solutions, NovoEd, Oracle, PeopleFluent, Qstream, Saba, SAP SuccessFactors, Skillsoft, and SumTotal.
Executive leaders should use this report to rethink their current approach to customer and employee engagement. Understanding where current learning providers stand can help ensure that their learning systems can meet current and future needs for content and knowledge delivery.
Aragon clients can access The Aragon Research Globe for Corporate Learning, 2019 in the AIN client community or on aragonresearch.com.
About Aragon Research
Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions. Aragon Research serves business and IT leaders and has a proven team of veteran analysts. For more information, visit https://www.aragonresearch.com/.
SOURCE Aragon Research