ARTA Helps E-commerce Deliver Superior Shipping Experiences this Season and Beyond

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Logistics Leader Automates White Glove Shipping of Specialized Items

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ARTA for e-commerce provides instant shipping and service costs from providers at a range of price points, giving sellers ultimate flexibility to provide a better shopping experience for their customers.

Today, ARTA, provider of innovative technology and fulfillment solutions for global white glove logistics, is launching ARTA for e-commerce, a single API that streamlines the logistical complications that come with selling high-value, oversized, and/or fragile goods online. Specialty items are the fastest growing e-commerce segment, but most sellers aren’t equipped to fulfill these types of goods. With ARTA for e-commerce, businesses get access to ARTA’s more than 450 logistics providers, allowing for growth via expanded audiences in new geographies and the ability to fulfill any type of specialty items. Moreover, ARTA provides instant shipping and service costs at point of sale, saving internal time and resources and providing a better customer experience.

“Parcel freight companies like FedEx and UPS have made it extremely easy for anyone to sell and fulfill everyday items online. But to ship items requiring white glove services, there wasn’t a similar all-encompassing solution—until now,” said Adam Fields, CEO of ARTA. “ARTA for e-commerce provides instant shipping and service costs from providers at a range of price points, giving sellers ultimate flexibility to provide a better shopping experience for their customers. We’re excited to enable online sellers to meet consumer expectations when selling specialty items, while at the same time bringing operational efficiencies and fueling growth.”

Online sales are predicted to increase by as much as 18 percent this holiday season, and shipping continues to be a critical component of delivering a cohesive and enjoyable shopping experience. Moreover, items requiring white glove logistics and services are the fastest growing e-commerce segment, growing 20 percent year-over-year. ARTA is offering its expertise to help merchants think through their game plan for shipping these items this holiday season and throughout the year:

Plan Ahead: Shipping items requiring specialized handling have longer delivery lead times in general; aside from renting an exclusive truck (at an exclusive price point), there usually isn’t an option for next day delivery. Turnaround time from pickup to delivery could take a week or more. With ARTA, business can provide specific and accurate delivery windows to help their customers order in time for the holidays - during which lead times can be longer.

Plan for Pricing: An increase in shipments around the world during the holidays means that air freight capacity often gets booked up earlier than at other times of the year, and lower supply could mean your items take much longer to ship. In addition, lower supply also leads to higher pricing; air freight rates often peak around the holidays. ARTA for e-commerce can provide quotes at different price points and delivery speeds, so customers can weigh the options and choose the one that works best.

Plan for Partner Support: Specialized items and precious goods often require special packing or crating. Packing/crating, debris disposal, and installation are just a few additional services that can increase overall shipping costs. As many of these services are often carried out by different providers, it can be a lot to manage from an operational and billing perspective. ARTA’s e-commerce API provides all shipping and service costs upfront, billable in a single transaction.

ARTA also offers ARTA for Auctions, which automates shipping for auction houses and auction aggregators and gives more control and visibility over a fragmented supply chain. ARTA has managed shipments to/from nearly 60 countries, and is trusted by thousands of clients all over the world.

About ARTA
ARTA delivers innovative technology and fulfillment solutions for global white glove logistics. ARTA provides a proprietary API and platform that streamlines the shipping of high-value, oversized, and fragile goods requiring extra services from point of sale to delivery. With a single solution, ARTA safely, easily and cost effectively ships high-touch items to more customers in more locations to drive sales, enable opportunities for new categories and expand the global footprint for businesses today. For more information, visit shiparta.com.

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Aimee Eichelberger
Superior Public Relations
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