Auvik’s integration builds onto the ServiceNow ITSM to give users new visibility into the health of their networks. With this insight, IT pros can improve their incident response time, mitigate potential network issues, and minimize potential network downtime for end users.
WATERLOO, Ontario (PRWEB) May 07, 2020
Certification by ServiceNow is only granted to apps available in the Store and signifies that Auvik has successfully completed a set of defined tests focused on Now Platform security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are used in the design and implementation of Auvik with ServiceNow.
Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, service monitoring, configuration backups, and more.
Auvik customers who rely on ServiceNow for incident management can now use the Auvik certified app to centralize their incident workflows and cut down response times. With the integration, alerts in Auvik automatically create incidents in ServiceNow, and closing an incident in ServiceNow dismisses the alert in Auvik.
“An IT service management platform is one of the most important tools in an IT team’s kit, and Auvik’s integration builds onto the ServiceNow ITSM to give users new visibility into the health of their networks,” said Alex Hoff, Chief Product Officer at Auvik. “With this insight, IT pros can improve their incident response time, mitigate potential network issues, and minimize potential network downtime for end users.”
Joint Auvik and ServiceNow customers can set up the integration following the steps outlined in the Auvik Knowledge Base. ServiceNow customers who aren’t yet Auvik customers can try Auvik free for 14 days.
About Auvik Networks
Auvik’s cloud-based network management software keeps IT networks around the world running optimally. By automating and simplifying network management, Auvik helps rocket an IT team’s efficiency and capacity, while protecting the business from network risk. Visit http://www.auvik.com or follow @AuvikNetworks on Twitter. Auvik is a registered trademark of Auvik Networks Inc.