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Avalon Management Group Receives Numerous Prestigious Industry Awards

The Avalon Management Group received top honors at the prestigious Community Associations Institute-Greater Inland Empire (CAI-GRIE) awards, which represents a wide range of professionals and volunteers in the Common Interest Development Industry.


News provided by

The Avalon Management Group, Inc.

Feb 03, 2022, 06:05 ET

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Mark Jones, CEO accepts award on behalf of Avalon
Mark Jones, CEO accepts award on behalf of Avalon

TEMECULA, Calif., Feb. 3, 2022 /PRNewswire-PRWeb/ -- The Avalon Management Group, AAMC®, a leader in Homeowner Association management, today announced that the organization and its team members received top honors at the prestigious Community Associations Institute-Greater Inland Empire (CAI-GRIE) awards, which represents a wide range of professionals and volunteers in the Common Interest Development Industry. Each year, the best and brightest are recognized for their achievements and outstanding work at the TOPS (Top of Profession & Service) Awards.

Among thousands of potential candidates, the Avalon Management team stood out for their stellar achievements and outstanding work during 2021.

“Winning these awards proves that our communities and staff make a great team. Our goal has been to leverage talent and technology to raise the bar on services. These awards are validation that these strategies work and are helping to drive continual improvement in our industry.” - Mark Jones, CEO

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At the ceremony held at Pechanga Casino in Temecula, Avalon Management received the following awards:

Industry Innovation of the Year (Management Company): Avalon Management Group, AAMC

This award recognizes a management company that has introduced the most significant and/or innovative new product or service into the community association marketplace during the year. Avalon Management is thrilled to receive this award since so much of the company's strategy emphasizes ongoing innovation and technological advancement to drive cost and time efficiencies across every community it serves.

The company also prioritizes continuing education as a critical component of providing excellent management services to clients. This includes educating Board members through a library of training videos that help them to perform their duties and strengthen the management company-Association relationship.

The videos are brief and address a specific topic, starting with the role of a Board member. They continue with explaining the role of the manager and management company, how to read the monthly financial report, how architectural applications are processed, etc. Board members have been extremely appreciative of having the videos as a resource.

Community Association of the Year: Sun City Civic Association, Avalon Management Group, AAMC
This award is presented to recipients who have gone above and beyond within their communities. As one of the largest communities that Avalon Management oversees, the Avalon Management team provides exceptional service designed to enhance the community experience while addressing expansive number of amenities, multiple maintenance and improvement projects, and unique issues.

The SCCA was selected due to a number of unique features, activities, and programs that make this large community stand out from others in the area. The awards committee was impressed by the successful efforts to bring more to the local Menifee community, such as the weekly Farmers' Market.

Not only has it provided an event that community members can enjoy, but it also provides a way to monetize residents' hobbies and talents, including crafts and artistic endeavors.

The Association was also praised for focusing on helping those in need. This included:

  • Delivering 400 meals to residents at Thanksgiving and Christmas;
  • Working with Habitat for to provide assistance to those owners who may not be physically or financially able to perform certain maintenance on their homes;
  • Sponsored Town Hall meetings, inviting local elected officials to meet with community members; and
  • Working with Riverside County to host a COVID vaccine clinic across many dates to help those who did not have transportation to get to another clinic outside of the community.

Manager of the Year: Norma Zermeno, AMS, PCAM, Avalon Management Group, AAMC

This award is presented to the manager who has displayed exemplary conduct in ethics, good communication, and management skills as well as shows loyalty to the industry by furthering service, education, and professionalism. Norma works tirelessly to help the communities she serves, offering personal service and attention to detail.

As the onsite General Manager for the Sun City Civic Association, Norma jumped in with both feet and has accomplished so much in a short time. Here are some of the ways she has made a difference to the SCCA community:

  • Coordinated a vaccine clinic across multiple dates in partnership with the County of Riverside because she realized that some would be unable to drive to a vaccine site and understood the urgency of having residents of the community vaccinated;
  • Managed town hall meetings with local politicians, allowing owners to meet and ask questions of elected officials;
  • Worked with the City of Menifee to coordinate a weekly Farmers' Market on Saturday mornings with dozens of vendors and huge number of customers;
  • Helped to plan meaningful events, including a Beach Night as well as free Thanksgiving and Christmas dinners; and
  • Led the production of the Core Courier, a monthly 20+-page newsletter that connects community members.

Association Volunteer of the Year: Judy Escoto, Villa Avanti

This award is presented to a community member who helps make their association a nicer place to live.. Judy is an ever-present volunteer who proactively finds and implements solutions that make Villa Avanti a great place to call home.

About The Avalon Management Group

Headquartered in Canyon Lake, California with additional offices in Temecula and Oceanside, The Avalon Management Group has provided exceptional service and leadership for Homeowner Associations throughout Riverside and San Diego Counties for more than 30 years. Additionally, the Company is a member of the Innovia Management Cooperative, which represents over 7,500 communities across the country.

To learn more about The Avalon Management Group, please visit http://www.AvalonWeb.com or call (800) 343-7213.

Media Contact

Mark Jones, The Avalon Management Group, Inc., 1 9512440048, [email protected]

SOURCE The Avalon Management Group, Inc.

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