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Belatrix Software Enhances and Expands Chatbot and Virtual Assistant Service Offering

Next generation chatbots add real value to customers' digital experiences


News provided by

Belatrix

Mar 14, 2019, 08:00 ET

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NEW YORK, March 14, 2019 /PRNewswire-PRWeb/ -- Belatrix Software, a leading software development company, has announced that it has launched a newly dedicated chatbot and virtual assistant services offering. The service expansion will allow partners to unlock the potential of chatbots and create powerful customer experiences.

This announcement comes on the heels of Belatrix partnering with IBM Watson, IBM's artificial intelligence software platform, to create robust chatbots for partners. Meanwhile, Belatrix was awarded IBM's "New Ecosystem" award, that recognizes excellence and innovation among IBM partners.

Unfortunately many of the bots that we see in the market are rudimentary. What our research and experience shows, is that the latest technologies enable us to build much more sophisticated bots, able to respond to contextual customer questions and provide intelligent conversational capabilities.

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Belatrix has also recently published key research reports examining chatbots and virtual assistants. This research examines topics ranging from their impact on banks and financial services, to identifying the key success factors for organizations building or implementing a bot.

The current wave of rapid advances in chatbot and virtual assistant technology, combined with how leading companies have created innovative chatbots have resulted in increased demand from organizations for Belatrix's expertise. Belatrix's unique chatbot and virtual assistant capabilities offer a unique value proposition, with a nimble and tailored approach based on our partner's needs.

"Recently, we have been seeing increased interest in chatbots and virtual assistants from our clients who are exploring ways to leverage this technology in their businesses," said Alex Robbio, President and Co-Founder of Belatrix. "Unfortunately many of the bots that we see in the market are rudimentary in nature. What our research and experience shows, is that the latest technologies enable us to build much more sophisticated bots. They are able to respond to contextual customer questions and provide intelligent conversational capabilities. This is an exciting time for Belatrix, as our dedicated chatbots and virtual assistants offering will help our customers add real value to their customer's digital experiences."

About Belatrix Software
Belatrix Software helps companies thrive in the digital world. Organizations partner with Belatrix to turn ideas into high quality, innovative software based on highly-tuned Agile development processes. Customers use Belatrix's digital transformation services to create best-in-class software products, lower time to market, and gain competitive edge. Belatrix's dedicated labs, focusing on UX, Blockchain, Cloud, mobile, AI, RPA, DevOps, and QA automation, help organizations become digital leaders.

Belatrix's clients include both established Fortune level and emerging, venture backed firms. Some of the firm's clients include Disney, Adobe, AOL, PwC, and Shutterfly. Belatrix is a South American company with offices in New York, San Francisco, Barcelona, Mendoza, Buenos Aires, Bogotá and Lima. For more information, visit https://www.belatrixsf.com.

SOURCE Belatrix

Related Links

https://www.belatrixsf.com/

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