Best Data Integration & iPaaS Software Revealed by Users Through SoftwareReviews

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ChainSys Smart Data Platform, Talend Data Fabric, Jitterbit Harmony iPaaS, SAP Data Services, Zapier, and Dell Boomi are named the 2021 Data Integration & iPaaS Data Quadrant Gold Medalists.

Best Data Integration & iPaaS Software Revealed by Users Through SoftwareReviews

In general, Digital Integration & iPaaS software users were most satisfied with iPaaS -- and were most dissatisfied with vendor support, ease of customization, and availability and quality of training.

SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 Data Integration & iPaaS Data Quadrant Awards, naming six vendors as gold medalists. The following vendors are leaders according to the feedback provided by their end users via SoftwareReviews’ comprehensive online survey. Vendors are rated on product features, vendor capabilities, and the relationship with their software partner:

  • ChainSys Smart Data Platform
  • Talend Data Fabric
  • Jitterbit Harmony iPaaS
  • SAP Data Services
  • Zapier
  • Dell Boomi

What makes the SoftwareReviews Data Quadrant different?
The study involves gathering intelligence on user satisfaction with both product features and the experience with the vendor. Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.

ChainSys Smart Data Platfrom, with a Net Emotional Footprint of +94, ranked high in vendor support. Talend Data Fabric, with a Net Emotional Footprint of +81, scored top product in ease of data integration. Jitterbit Harmony iPaaS with a Net Emotional Footprint of +89, excelled in API management and orchestration.

SAP Data Services, with a Net Emotional Footprint of +84, ranked strongly on data security, iPaaS, and administrative features. Zapier, with a Net Emotional Footprint of +71, scored top product in many areas, exceeding user expectations in iPaaS and data quality profiling and cleansing. Dell Boomi with a Net Emotional Footprint of +81, excelled in API management and orchestration.

In general, Digital Integration & iPaaS software users were most satisfied with iPaaS -- and were most dissatisfied with vendor support, ease of customization, and availability and quality of training.

About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at https://www.softwarereviews.com.

About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

For more information, please contact:
Indrani Ray
Vice President, Communications and Brand
irayghosal@infotech.com
647.574.9559

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Indrani Ray
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