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Big-Box Retailers Automate Stockrooms to Keep Up With BOPIS Demand


News provided by

Vidir Solutions

Oct 01, 2026, 11:25 ET

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Retailers are turning to automated storage systems to meet rising demand for in-store order pickup, with Vidir Solutions offering vertical carousel technology that helps stockrooms move packages faster during peak seasons.

ARBORG, MB, Oct. 1, 2026 /PRNewswire-PRWeb/ -- Buy online, pick up in store (BOPIS) has become a permanent fixture of retail fulfillment. Some 29% of U.S. digital buyers picked up an online order in-store as of May 2026, up from 22% in 2023, according to a Bizrate Insights and EMARKETER survey that found it the only fulfillment method to grow every year.

To meet this growing demand, Vidir Solutions offers smart lockers, automated vertical storage systems and carousel solutions that help retailers organize pickup orders, reduce package search time and move customers through BOPIS handoffs more efficiently.

How Does Vidir Address the Rising Demand for In-Store Pickup?

Vidir addresses this demand on two fronts. Behind the counter, its BOPIS carousel tracks every package and delivers it to an associate, cutting search time on stockroom shelves. Out front, its smart lockers let shoppers retrieve orders themselves through easy-to-use access controls and real-time notifications, no employee hand-off required.

Both systems serve environments experiencing the most pickup pressure, including installations at Home Depot and Walmart locations, and both shorten the distance between order placement and order in hand as volume climbs into the holiday season.

How Do Automated Pickup Systems Solve Retail Stockroom Pain Points?

Vidir's Pan Carousel, a standard vertical carousel platform built for high-turnover inventory, targets the specific pain points that come with in-store pickup, such as cramped space, slow retrieval and misplaced merchandise. Retailers commonly turn to this kind of system to:

  • Recover floor space: Automated storage solutions can reclaim up to 85% of the footprint required by static shelving for the same storage volume, allowing retailers to delay costly facility expansions.
  • Speed order retrieval: Bringing inventory to a fixed pick station cuts the walking and searching time associates spend locating a package.
  • Improve inventory accuracy: Enclosed, automated storage reduces misplaced or damaged merchandise compared with open shelving.

Vidir's smart lockers extend that same efficiency to the customer, pairing secure, all-metal construction with real-time notifications so shoppers know the moment an order is ready. The carousel and locker systems give retailers a practical way to modernize pickup infrastructure ahead of the holiday rush, backed by ongoing support after installation.

Frequently Asked Questions

The following questions address common considerations for retailers automating in-store pickup fulfillment.

Where can retailers buy smart lockers for retail store BOPIS operations?

Retailers can source smart lockers directly through Vidir Solutions, which offers easy-to-use access controls and real-time notifications that keep packages secure and organized until customers arrive for pickup.

How does this technology improve in-store pickup speed?

Bringing inventory directly to an associate at a fixed station removes the manual search time that slows down order retrieval during high-volume periods.

Does automated storage require more floor space than traditional shelving?

No. Vertical systems are designed to recover floor space by using vertical storage capacity instead of expanding the stockroom footprint, helping retailers delay or avoid facility expansions.

About Vidir Solutions

Vidir Solutions designs and manufactures material handling solutions for industrial and commercial clients across North America. Its product lines include vertical lift modules, pan carousels and specialized systems for shelving and textile storage, with notable installations at major retailers, healthcare facilities and manufacturing operations. The company emphasizes maximizing vertical space to help clients delay or avoid facility expansions while maintaining ongoing support for its equipment throughout its service life.

Media Contact

Shane Jones, Vidir Solutions, 1 7179280683, [email protected], https://vidirsolutions.com/

SOURCE Vidir Solutions

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