Bigger Than Before: New Report from Package Concierge® Finds Properties Processing Nearly 50 Percent More Packages Than in 2019

MANHATTAN, Kan., Aug. 25, 2021 /PRNewswire-PRWeb/ -- Today, Package Concierge®, the trusted provider of automated locker solutions, is unveiling new insights about multifamily package deliveries in 2021 as part of its Annual Total Package Report, an ongoing analysis of transactions and trends. The report, which analyzes how its more than 2,000 multifamily properties are processing packages in comparison to previous years, found the average building is already managing nearly 50 percent more packages than the full year of 2019, before the pandemic. Americans continue to be shopping online more than ever before and the trend has not subsided with the vaccine roll out; meaning properties will continue to see a record number of packages in the coming months.

"While last year's package numbers were sky high being in the middle of the pandemic, we've seen these trends remain at levels traditionally only experienced during the holiday shopping season, even in light of the optimism around declining case numbers and the vaccine earlier this year," said Donna Logback, Marketing Director for Package Concierge®. "The data is crystal clear: properties who have already made an automated package management solution part of their amenities have been at a huge advantage over the past two years - and that's a trend that will continue well into the foreseeable future."

The report also notes that properties with automated solutions managed over 68 percent more packages in Q2 of this year than in the pre-pandemic times of Q2 2019. Even further, buildings managed over 10 percent more packages this year than Q2 2020, during the height of stay-at-home orders.

"The onslaught of packages that we've seen across our portfolio of properties over the last few years is tremendous," said Keith Gillan, President of Murn Management, a property management company and developer in the mid-Atlantic region. "Having Package Concierge's lockers has been vital in managing packages for our residents and optimizing our staff's time. Last year our properties saw over a 165 percent increase in the number of packages they were processing each day - without the right system in place we would have been under water quickly."

Package Concierge's report concluded that while the current Back to School shopping season had yet to conclude for this year, transaction volume was already seven percent higher than last year and 35 percent higher than 2019. Package Concierge is proud to help communities like Murn Management tame their package chaos in all seasons. For more information, please visit http://www.packageconcierge.com.

About Package Concierge®
Package Concierge® is the trusted provider of automated locker solutions for the modern world. By combining industry expertise and leading technology, Package Concierge® seamlessly automates package management for multifamily properties, student housing communities, retailers, and office buildings. As the only vertically integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design, and functionality. With over 100 million package transactions and an 85% adoption rate, Package Concierge® collaborates with customers to address their evolving needs by optimizing operations and enhancing user experiences through its scalable smart locker and access-controlled package room solutions. Visit http://www.packageconcierge.com for more details on the company and its products.

Media Contact

Aimee Eichelberger, Superior PR, 3129521528, [email protected]

SOURCE Package Concierge®