Binary Fountain To Host “Increasing Online Reviews the Right Way in Healthcare” Webinar

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Co-presented by Binary Fountain’s Yukki Lam and Chase Ausley, the webinar will cover the “ins and outs” of online review generation

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Today, hospitals and healthcare practices are quickly adopting email and text messaging testimonial campaigns to increase online reviews and patient volume. However, there are lines that can be crossed when requesting reviews that could hurt an organization’s online reputation.

Binary Fountain, the leading online reputation management platform, will host a healthcare webinar entitled, “Increasing Online Reviews the Right Way in Healthcare.” This free webinar will discuss best practices for increasing online ratings and reviews and why text messaging is trending for review acquisition.

Registrants will gain insights into:

  • How to take advantage of email and texting channels
  • “Rules of the road” for requesting feedback on rating and review platforms
  • Strategies and processes for increasing patient response rates
  • Tips for getting physicians and staff to willingly participate

Webinar: Increasing Online Reviews the Right Way in Healthcare
Thursday, August 23, 2018; 1:00 p.m. – 2:00 p.m. EDT
More information and to register:


  • Yukki Lam, director of product management, Binary Fountain
  • Chase Ausley, director of product management, Binary Fountain

About Binary Fountain
Binary Fountain is the leading online reputation management platform for enterprises, healthcare organizations and small and medium-sized businesses. Anchored in its Natural Language Processing (NLP) technology, the cloud-based platform mines customer and employee feedback from surveys, online ratings and review sites, social media and other data sources to equip organizations with actionable insights needed to improve brand loyalty, increase engagement and drive sustainable bottom-line results. On a mission to help companies grow their business and create better customer experiences, Binary Fountain serves various industries including healthcare, hospitality, retail, automotive and financial services. For more information, visit or follow on Twitter @binaryfountain.

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Kenneth Brooks

Michiko Morales (For Binary Fountain)
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