BirdEye Partners with athenahealth’s Marketplace Program to Help Healthcare Practices Get New Reviews and Improve Patient Experience

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As part of the athenahealth® Marketplace, BirdEye is now available to athenahealth’s growing network of 160,000 healthcare providers to get more online reviews, monitor patient feedback, and improve the patient experience.

BirdEye Partners with athenahealth’s Marketplace Program

BirdEye Partners with athenahealth’s Marketplace Program

BirdEye delivers a valuable service for healthcare practices. The BirdEye platform allows practices to collect and leverage customer reviews in order to acquire new patients and improve the patient experience.

BirdEye, the leading customer experience platform, today announced a partnership with athenahealth, Inc., through athenahealth’s Marketplace program. As part of the athenahealth® Marketplace, this newly integrated application is now available to athenahealth’s growing network of 160,000 healthcare providers to get more online reviews, monitor patient feedback, and improve the patient experience.

With BirdEye, businesses capture, analyze, and promote customer feedback in order to improve operations and drive revenue growth. BirdEye’s suite of products includes review monitoring, review generation, review marketing, customer referrals, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings management, webchat, business insights and competitive benchmarking.

“BirdEye delivers a valuable service for healthcare practices,” said David Tulkin, Director of Business Development. “The BirdEye platform allows practices to collect and leverage customer reviews in order to acquire new patients and improve the patient experience.”

athenahealth is a network-enabled, results-oriented services company that offers medical record, revenue cycle, patient engagement, care coordination, and population health services for hospital and ambulatory clients. The company’s vision is to build a thriving ecosystem that delivers accessible, high-quality and sustainable healthcare for all. As a Marketplace partner, BirdEye joins a network of like-minded healthcare professionals who are looking to disrupt established approaches in healthcare that simply aren’t working, aren’t good enough, or aren’t advancing the industry and help providers thrive in the face of industry change.

To learn more about BirdEye’s new integrated application, please visit BirdEye’s product listing page on the Marketplace.

About BirdEye

BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye’s all-in-one platform to effectively manage their reviews, be found online, become the obvious choice, and increase revenue. Founded in 2012, BirdEye is headquartered in Palo Alto, CA and led by alumni from Google, Amazon, and Yahoo. In 2019, BirdEye was ranked the #1 leader in Online Reputation Management by G2 Crowd. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. To learn more, please visit: https://birdeye.com

About athenahealth Marketplace

The athenahealth Marketplace, the largest EHR app store, is where athenahealth customers find innovative healthcare IT solutions that extend athenahealth services and allow customers to create highly tailored user experiences. Our customers use Marketplace partner solutions to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. The Marketplace has more than 200 solutions across 60 categories that are seamlessly integrated with athenaNet, athenahealth’s network-enabled platform through which the company offers medical records, revenue cycle, patient engagement, care coordination, and population health services.

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Frederik Hermann
BirdEye
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