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Bittensor - Subnet 20 Launches Innovative AI Support Technician Pilot Program with Leading IT Service Companies


News provided by

Bittensor Subnet 20

Mar 27, 2024, 09:35 ET

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MSP AI Technician
MSP AI Technician

Bittensor Subnet 20, a pioneering force in decentralized artificial intelligence, today announced the launch of a groundbreaking pilot program in collaboration with three prominent Managed Service Providers (MSPs). The initiative is set to revolutionize the IT service industry by integrating an advanced AI agent designed to perform the role of a support technician.

SHERIDAN, Wyo., March 27, 2024 /PRNewswire-PRWeb/ -- The AI agent harnesses the collective intelligence of the Bittensor network to provide real-time, efficient, and scalable technical support. This cutting-edge technology aims to empower MSPs to expand their client base without the constraints of traditional workforce scaling.

Participating in the pilot are Technology Solutions, TOMAR Computer Integration, and Health-E-IT Consulting, each a leader in providing comprehensive IT services to businesses across various sectors. The collaboration with Bittensor will enable these companies to deliver enhanced support services while maintaining a lean operational structure.

"We are thrilled to partner with these forward-thinking MSPs," stated Frank Rizzo, Business Lead of Bittensor Subnet 20. "Our AI agent is not just a tool; it's a game-changer for the industry, offering scalability and efficiency that will set a new standard for technical support services."

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"Technology Solutions' commitment to innovation and customer satisfaction aligns perfectly with the capabilities of Bittensor's AI technician," said Carlos Gonzales, Managing Partner of Technology Solutions. "We are excited to be at the forefront of this technological advancement that promises to redefine the MSP landscape."

The AI support technician is designed to handle a wide range of support tasks, from troubleshooting common issues to guiding technicians through complex technical processes. By leveraging the decentralized nature of the Bittensor network, the AI agent ensures scalable processing, drawing from the expertise of distributed miners to provide the best response possible.

"We are thrilled to partner with these forward-thinking MSPs," stated Frank Rizzo, Business Lead of Bittensor Subnet 20. "Our AI agent is not just a tool; it's a game-changer for the industry, offering scalability and efficiency that will set a new standard for technical support services."

The pilot program will run for three months, followed by a public Beta testing period, with each MSP closely monitoring the performance and customer satisfaction levels associated with the AI support technician. The goal is to validate the effectiveness of the AI agent in a real-world environment and to fine-tune its capabilities for a broader market rollout.

For more information about Bittensor Subnet 20 and the AI support technician pilot program, please visit MSPtech.ai

About Bittensor Subnet 20: Bittensor Subnet 20 leverages LLMs (large language models) to provide end users with natural language control over software. It is the go-between from natural language to task orchestration in your applications. Bittensor Subnet 20 empowers users to seamlessly integrate intelligent agents, providing personalized assistance and integrated task automation.

Media Contact

Frank Rizzo, BitAgent, LLC, 1 5054562224, [email protected], msptech.ai

SOURCE Bittensor Subnet 20

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