New AI Capabilities Unlock the Value of Institutional Knowledge
WASHINGTON, Nov. 19, 2025 /PRNewswire-PRWeb/ -- Bizagi, a leader in low-code process automation, today announced its Fall 2025 platform release. This new version brings highly anticipated AI features. Bizagi is seeing strong AI adoption with customers gaining efficiency and insights from institutional knowledge by processing documents and unstructured business data.
Companies running Bizagi's Gen AI features in production include Stone Coast Fund Services, Indexo Bank, JSR Micro and many more. These projects are delivering measurable business impact, with Stone Coast Fund Services experiencing an 80% reduction in processing time for 25,000 customer service requests a year, through a project delivered in just six weeks with Bizagi.
Key Innovations in Bizagi Fall 2025
- AI Agents now find similar cases and information, even without exact keyword matching—empowering companies to apply past learnings to today's work.
- New Reinforcement Learning enables the AI in business processes to learn and adapt, enhancing how it supports staff over time.
- Support for Model Context Protocol (MCP) equips clients to bring corporate and external information into AI Agents with secure, scalable integration.
- In Ask Ada, users can now get conversational answers based on reference documents such as policies and procedures, unlocking better operational compliance.
"We're seeing in our customers that integrating AI effectively in business processes delivers substantial business impact. Our platform also provides the context and governance necessary for responsible AI in the enterprise." added Gustavo Gomez, Bizagi CEO.
"Bizagi's capabilities leveraging the Microsoft Azure OpenAI Service exemplify how businesses can unlock real value from AI through secure, enterprise-grade innovation. By combining Bizagi's process automation expertise with the trusted AI capabilities of Azure, organizations can accelerate transformation, improve decision-making, and achieve measurable ROI with their AI initiatives." said Alison Say, Enterprise Partner Solutions Lead, Microsoft UK & Ireland
Bizagi was recently recognized in the Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies (BOAT) and praised for its standards-based business process orchestration and case management capabilities. Furthermore, in G2's Fall reports Bizagi was recognized as a Leader in Agentic AI, AI Agents, AI Agents for Business Operations, Digital Process Automation, Business Process Management, Low-Code Development and more.
About Bizagi
Bizagi is an enterprise software company that enables business transformation. Its platform empowers users to create low-code apps with built-in AI that automate business processes. The intuitive and business-friendly technology boosts collaboration between business and IT, delivering faster results. Bizagi powers global brands, including DHL, Unilever, Caterpillar and Old Mutual.
Media Contact
Tim Burton, Bizagi, 44 +44 1753 379304, [email protected], www.bizagi.com
SOURCE Bizagi
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