Bloomfire Launches COVID-19 Knowledge Base to Make CDC Updates Easy to Navigate

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Bloomfire's COVID-19 knowledge base consolidates recommendations and information from the CDC and makes everything searchable.

Knowledge engagement company Bloomfire announced today that they have used their platform to create a public knowledge base that centralizes trusted information about the COVID-19 virus. The knowledge base includes recommendations for reducing the risk of spreading COVID-19, answers to questions about traveling during the pandemic, steps to take if sick with the coronavirus, and more.

Visitors can perform keyword searches and use filters to quickly find COVID-19 information, all of which is sourced directly from the website of the Centers for Disease Control (CDC). Bloomfire deep indexes all the content in the knowledge base so that everything is searchable—not just the titles of articles.

“There’s been an onslaught of news and public health recommendations surrounding COVID-19,” says Mark Hammer, CEO of Bloomfire. “And because there’s a lot that’s still unknown about the novel coronavirus, it can be challenging to know what information is reliable. Our goal in creating a COVID-19 knowledge base was to consolidate the information provided by a trusted source—the CDC—and make it simple for people to quickly jump to the information they need through a simple search.”

Bloomfire’s platform is designed to work for both internal (company-only) and external (public-facing) audiences. The COVID-19 knowledge base is a public-facing example of the platform, but many of Bloomfire’s customers use the platform internally to share information and keep their employees aligned. This is especially crucial now, as many employees are working remotely to combat the spread of the coronavirus.

Bloomfire plans to continue updating their COVID-19 knowledge base with the latest information from the CDC throughout the coronavirus pandemic. Visitors can access the knowledge base at https://covid-19.bloomfire.com/.

About Bloomfire

Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization’s collective intelligence. For more information or to schedule a demo, visit http://www.bloomfire.com.

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Madeline Jacobson
Bloomfire
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