Blue Ocean Contact Centers today announced the appointment of Julie Briggs, CPA, as President, effective September 8, 2026, following the retirement of former President and Chief Operating Officer Andrew O'Brien.
HALIFAX, NS, Oct. 13, 2026 /PRNewswire-PRWeb/ -- Blue Ocean Contact Centers today announced the appointment of Julie Briggs, CPA, as President, effective September 8, 2026, following the retirement of former President and Chief Operating Officer Andrew O'Brien.
Julie brings 37 years of experience with Blue Ocean and assumes the role after serving as Vice President, Finance. Throughout her career, she has played an instrumental role in shaping the organization's business strategy, supporting growth initiatives, strengthening client partnerships, and helping guide the company through periods of change and transformation.
"Julie has been a trusted leader and key contributor to Blue Ocean's success for many years," said Kirk Rowe, President and Chief Executive Officer of IMP Group International Inc. "Her business acumen, leadership capabilities, and commitment to both clients and employees make her exceptionally well positioned to lead Blue Ocean into its next chapter."
Well known throughout the organization for her thoughtful leadership style, Julie combines financial discipline with commercial insight and a strong focus on long-term value creation. Her contributions have extended well beyond finance, helping shape strategic decisions, support innovation, and strengthen Blue Ocean's reputation as a trusted customer experience partner.
As President, Julie will provide overall leadership and direction for Blue Ocean, with a focus on strategic growth, operational excellence, innovation, and delivering exceptional value for clients and employees alike.
"I am honored to take on this role and grateful for the trust placed in me," said Julie Briggs. "Blue Ocean has always been defined by its people, its culture, and its commitment to clients. I look forward to building on the strong foundation established by Andrew and the many leaders who have helped shape this organization. Together, we will continue to invest in our people, embrace innovation, and create meaningful value for our clients."
The appointment follows a planned succession process designed to ensure leadership continuity and position the organization for long-term success. Blue Ocean remains committed to helping clients strengthen customer relationships through a thoughtful blend of human expertise, technology, and innovative customer experience solutions.
About Blue Ocean Contact Centers
Blue Ocean Contact Centers is a Canadian-owned, award-winning customer experience and business process outsourcing company. For more than 30 years, Blue Ocean has partnered with leading brands to deliver customer care, technical support, sales, loyalty, and digital engagement solutions. Combining exceptional people with the right technology, Blue Ocean helps organizations create customer experiences that inspire loyalty and deliver measurable business value.
Media Contact
Kim Campbell, Blue Ocean Contact Centers, 1 902-220-5438, [email protected], https://blueocean.ca/
SOURCE Blue Ocean Contact Centers
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