“Our COVID-19 Response Team has been fantastic during this difficult time supporting our doctors and team members, allowing us to continue to serve our most critical patients and our community.” says Dan Shoemaker, President and Chief Financial Officer.
GRAND RAPIDS, Mich. (PRWEB) April 01, 2020
The world is facing unprecedented challenges and a future defined by stress and uncertainty. Blue Sky Vision, a management services organization for leading eye care providers in Michigan, is pioneering these uncharted waters and demonstrating the value of integrated, cohesive partnerships.
“Our COVID-19 Response Team has been fantastic during this difficult time supporting our doctors and team members, allowing us to continue to serve our most critical patients and our community.” says Dan Shoemaker, President and Chief Financial Officer. “Blue Sky Vision provides a wealth of resources to its network of ophthalmology and optometry practices, optical stores, and ambulatory surgery centers. Leveraging the historical integration of unified platforms for patient communication, recall systems, social media, and the Blue Sky Vision call center has allowed us to rapidly respond during this crucial and unprecedented event.”
The COVID-19 Response Team, quickly created by Blue Sky Vision, has monitored the coronavirus since its outbreak. Following recommendations by the AAO, AOA, CDC, CMS, as well as local, state, and federal governments, the organization has acted swiftly in providing support to its partners in their continued efforts to see only medically necessary and emergent patients while providing a safe clinic environment.
To protect patients, families, and team members for all partners, Blue Sky Vision:
- Set up its call center team to work remotely and maintain personal communication for patients.
- Implemented telehealth for eye care patients.
- Created protocols, tools, and resources for all partners and referral sources.
- Utilized systems to continue providing consistent updates to patients and team members through previously integrated social media and BSV platforms.
“Our focus is on safety and sustainability,” says Shoemaker. “We are here to support and protect each other and are determined to get through this and be stronger on the other end.”