Blue Olive LLC introduces BookAReview: Personal. Human. Intelligent. It's the new AI way to ask for reviews—for every customer, on every order. Finally, merchants can make every message a moment that matters.
RICHARDSON, Texas, Jan. 10, 2026 /PRNewswire-PRWeb/ -- Blue Olive LLC announced the launch of BookAReview, a new Shopify app designed to help merchants collect authentic, high-quality customer reviews through AI-powered personalization.
Customer reviews remain one of the most influential factors in ecommerce trust and purchasing decisions. However, many review requests rely on generic templates and automated messages that customers increasingly ignore.
BookAReview addresses this challenge by generating personalized review requests based on real order data, product details, and purchase context—helping merchants communicate more naturally and effectively.
The End of "Dear Customer"
Traditional review tools typically use static email templates with basic merge tags such as first name or product title. BookAReview goes further by analyzing factors such as purchased items, product features, and order timing to generate messages that reflect the customer's actual shopping experience.
For example, if a customer buys a specific lip gloss, the system can generate a prompt such as, "Hi Candy, how is your Strawberry Milk glow? We hope you're loving the sheer pink shade." This shift from transactional to conversational helps merchants maintain their brand voice while avoiding repetitive or impersonal messaging.
"Review requests shouldn't feel like system-generated notifications," said Muhammad Rizwan, Founder and CEO of Blue Olive LLC. "They should feel personalized, thoughtful and relevant. BookAReview helps merchants reach customers in a way that feels human, while still operating at scale."
Precision Timing Meets Premium Design
BookAReview's intelligence extends beyond copy generation to encompass the entire user experience:
- Intelligent Timing: Rather than relying on static delay rules, BookAReview's AI continuously tests and learns customer engagement patterns, selecting the optimal time of day—morning, afternoon, or evening—to send each request when the recipient is most receptive.
- Aesthetic Continuity: Recognizing that reviews are visual trust signals, BookAReview includes design-first on-site widgets built with elegant spacing and modern typography. The result is social proof that enhances a storefront rather than cluttering it.
Key Features for Merchants
- AI-Driven Tone Personalization: BookAReview's AI generates and tests distinct brand voice styles—such as "Professional & Concise," "Slightly Quirky," or "Warm & Friendly"—then adapts messaging to the tone that resonates most with each merchant's customers.
- Full Oversight & Control: While the AI automates the drafting process, merchants retain full authority to view "Scheduled" requests, review the AI-generated copy, and manually edit or send specific emails.
- Automated A/B Testing: Built-in A/B testing tools enable merchants to compare different email variations and optimize messaging based on actual customer behavior.
- Predictive Timing: The AI analyzes training data to recommend specific high-leverage days and segments delivery slots by time of day.
- Performance Analytics: A real-time analytics dashboard provides visibility into email performance (opens, clicks) and review activity, allowing merchants to refine their strategy over time.
- Rich Media Support: Supports written, photo, and video reviews, enabling merchants to collect richer content that builds credibility.
BookAReview is available on the Shopify App Store. More information is available at https://bookareview.app.
About Blue Olive LLC
Blue Olive LLC is a Texas-based software company that specializes in FINTECH with focused on building ecommerce tools that improve customer engagement through personalization and automation. The company develops Shopify-focused applications designed to help merchants build trust, strengthen customer relationships, and improve conversion outcomes.
Muhammad Rizwan Zahid
Founder & CEO, Blue Olive LLC
Richardson, TX, United States
Media Contact
Muhammad Rizwan Zahid, Blue Olive LLC, 1 4694846291, [email protected], https://www.blueoliveinc.com
SOURCE Blue Olive LLC
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