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Brown & Brown Absence Services Group, LLC, announces the launch of Absence Claims Management Skill Builder and ADA/Accommodations Skill Builder


News provided by

Brown & Brown Absence Services

Apr 27, 2023, 08:00 ET

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Leading provider of value-driven absence and disability solutions for insurance companies and employers releases comprehensive training and education curricula for managing absence claims and accommodations.

DAYTONA BEACH, Fla., April 27, 2023 /PRNewswire-PRWeb/ -- Brown & Brown Absence Services Group, a subsidiary of Brown & Brown, Inc. (NYSE: BRO) and a provider of value-driven absence and disability solutions that meet the evolving needs of insurance companies and employers, announced today the launch of Absence Claims Management Skill Builder, as well as ADA/Accommodations Skill Builder.

The aftermath of the pandemic, combined with many states instituting leave and absence benefits for residents, has led to a dramatic uptick in leave claims and has created a demand for knowledgeable and skilled leave and absence claims managers. By deploying either or both the Skill Builder solutions, customers can access the knowledge and experience of seasoned absence and leave claims consultants for claims professionals building foundational knowledge.

The absence landscape is one of the most nuanced and rapidly evolving in our industry, which creates a tremendous opportunity for our customers to provide more informed and higher quality service and better manage risk with these modules in their training toolkits.

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The four-part Absence Claims Management Skill Builder includes modules for understanding the fundamentals of absence management, the basics of the Family and Medical Leave Act (FMLA), an overview of Paid Family & Medical Leave (PFML) and the key components of leave-disability integration. The three-part ADA/Accommodations Skill Builder provides a broad overview of the Americans with Disabilities Act as well as evaluating requests for accommodation, including the interactive process and other important legal and administrative considerations.

These progressive curricula include knowledge checks for each learning milestone and extensive instructor notes to allow for continued development beyond the initial implementation. The modules were created to offer a natural and graduated pathway to mastering absence claims management and accommodations.

Michael Shunney, chief executive officer for Brown & Brown Absence Services Group, notes, "We are excited to bring these Skill Builder solutions to the market, given the increased need for leave and absence talent, as well as skilled claims managers." He continues, "The absence landscape is one of the most nuanced and rapidly evolving in our industry, which creates a tremendous opportunity for our customers to provide more informed and higher quality service and better manage risk with these modules in their training toolkits."

The Absence Claims Management and ADA/Accommodations Skill Builders were developed with a process-neutral methodology adaptable to any claim environment, aiming to substantially increase a claim team's speed to proficiency.

The Skill Builder series includes Absence Claims Management, STD Claims Management, LTD Claims Management, Clinical and ADA/Accommodations modules. To learn more about the Skill Builder series and other education and training offerings from Brown & Brown Absence Services Group, visit https://www.bbabsence.com.

About Brown & Brown Absence Services Group, LLC
Brown & Brown Absence Services Group, LLC, is focused on adding value across the absence continuum. We bring industry-wide experience and extensive capabilities to deliver value-driven solutions that meet the evolving needs of disability insurance companies and self-insured entities. Our solutions include SSDI advocacy, medical file review, clinical services, advisory services, recovery services, claims management, talent solutions and consultative solutions. Aevo Services, an affiliate of Brown & Brown Absence Services Group, provides Medicare eligibility and policy decision advisory services. For more information, please visit http://www.bbabsence.com.

About Brown & Brown, Inc.
Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm, delivering risk management solutions to individuals and businesses since 1939. With 15,000+ teammates in 500 locations worldwide, we are committed to providing innovative strategies to help protect what our customers value most. For more information or to find an office near you, please visit http://www.bbinsurance.com.

Media Contact

Courtney Scott, Brown & Brown Absence Services, 1 6173088697, [email protected]

SOURCE Brown & Brown Absence Services

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