NEW YORK (PRWEB) May 14, 2020
Calibrater Health Announces New Texting Features to Support Healthcare Providers During COVID-19
Calibrater Health, the leading patient feedback platform for multi-unit businesses, announced today the addition of two new mass texting features to support healthcare personnel on the frontlines of the COVID-19 pandemic. These features allow hospitals and urgent care centers to communicate with providers, staff, and patients while reducing transmission.
Healthcare business managers can now use a two-way staff texting feature to make sure critical updates and reminders reach staff and providers. Staff can respond to these messages individually. Communications can be sent via text or as a memo in the Calibrater dashboard, where staff would normally visit to see action items from patient survey feedback.
Calibrater’s second new feature allows businesses to send mass texts and set up auto-reply messages to patients. Early use of this tool has proven highly effective for driving telehealth bookings. In the first week, Calibrater users sent more than 1 million text messages to patients alone, resulting in 4,500+ clicks to telehealth booking pages. The feature can also be used to update patients on the outbreak in their area.
“Two-way staff texting and mass texting to patients are the first features we’ve been working on to support our modern-day heroes working in healthcare,” said Calibrater Health CEO, Tim Dybvig. “It’s our mission to help medical professionals stay safe and healthy while they help those impacted by COVID-19.”
In light of the uncertainty faced by healthcare businesses during the pandemic, Calibrater Health has extended their initial 30-day free trial to 90 days. For customers with DocuTAP, DrChrono, athenahealth, and others, we can have you up and running within a week. For more details, visit https://www.calibrater.com/new-features-covid-connect/.
About Calibrater Health
Calibrater Health's AI-powered suite of texting and survey tools helps distributed healthcare organizations accelerate business growth by improving customer service and team culture. We send customizable, text message-based surveys after every patient visit. Smart Surveys allow providers to easily segment and A/B test surveys. Machine learning mines this valuable feedback for actionable insights. Start using our platform today—never miss another chance to repair a patient relationship, improve your patient experience, and drive new patients through the door. Learn more at http://www.calibrater.com.