Jeff N. Bounds
CallRevu has a rich history of innovation, industry-leading products, and an engaged customer base. With growing momentum and new innovations, there is a tremendous opportunity for CallRevu to capitalize...
BALTIMORE (PRWEB) March 26, 2019
CallRevu, a leader in call tracking with advanced monitoring and phone call analytics solutions, announced today the addition of Jeff Bounds as the new Vice President of Sales. In this role, he will oversee the development and implementation of CallRevu’s sales strategy and business development intended to increase CallRevu’s presence within the automotive call tracking and monitoring market. Effective immediately, Bounds joins CallRevu in its Baltimore, Maryland global headquarters.
Bounds brings more than 25 years of sales experience working with some of the biggest and brightest names targeting the automotive industry like Dominion Dealer Solutions and Penske Automotive Group, most recently serving as Sales Director for InteractiveTel. Bounds' extensive work across the Automotive ecosystem, with recent and relevant expertise in call tracking and analysis, enables him to hit the ground running, bringing immediate impact and value to CallRevu.
"As we pass monitoring 20 million calls per year and begin to increase our partnerships and capabilities to bring more value to our customers, it became clear that we needed a hands-on leader like Jeff to energize our sales approach with new methods, discipline, and structure," says Anthony Giagnacovo, Chief Executive Officer of CallRevu. "We are a growing enterprise that is pursuing the path to get closer to our customers, integrate with partners, and quantify the return on investment we bring our dealer customers to improve the caller’s journey.”
"CallRevu has a rich history of innovation, industry-leading products, and an engaged customer base. With growing momentum and new innovations, there is a tremendous opportunity for CallRevu to capitalize," says Bounds. "I'm excited to join this amazing team and deliver comprehensive go-to-market strategies that reinforce CallRevu as the market leader while bringing new fans to the company. Many companies have great products, but CallRevu's service is a real differentiator and is second to none."
“We are excited to have Jeff joining us and bringing his deep automotive industry expertise to the team. He has a demonstrated track record for leading sales teams in collaboratively engaging customers and in delivering strong growth,” says Kevin Frick, Chairman of CallRevu’s Board of Directors and Co-Founder of Serent Capital, CallRevu’s primary investor.
About CallRevu
Founded in 2007, CallRevu was started with the simple idea of transforming the call experience – one of the weak links in the sales process identified by the founders during their experience as Automotive Dealers and General Managers. Witnessing how digital channels (web and email) were rich in information and timeliness, these techniques were applied to the “call” – listening, transcribing, summarizing, alerting and reporting to transform the dealership experience and increase the call to cash conversion benefiting the dealerships with increased sales and customer satisfaction. From this humble beginning, CallRevu, continues to push the boundaries of innovation – collaborating, training and optimizing for constant monitoring and continual improvement. For more information, visit us at http://www.callrevu.com.
About Serent Capital
Serent Capital invests in growing businesses that have developed compelling solutions that address their customers’ needs. As those businesses grow and evolve, the opportunities and challenges that they face change with them. Principals at Serent Capital have firsthand experience at capturing those opportunities and navigating these difficulties through their experiences as CEOs, strategic advisers, and board members to successful growing businesses. By bringing its expertise and capital to bear, Serent helps growing businesses thrive. For more information on Serent Capital, visit http://www.serentcapital.com.